Senior Sales Engineer / Pre-sales

We are seeking a highly motivated and experienced Senior Sales Engineer Education to join our Canada Education team. This role is a critical part of our sales process bridging the gap between our cutting-edge technology and the specific needs of higher education institutions. The ideal candidate will possess a deep understanding of university architecture a strong technical background and excellent communication skills to effectively articulate the value of our software to technical and non-technical audiences. Success in this role depends as much on building trust and long-term relationships as on technical expertise.

Senior Level Engagement: Responsible for senior coverage of primary IT Institutional stakeholders (CTO CIO IT Director etc.) which includes developing trusted advisor relationships that go beyond technical discussions to understanding institutional goals and challenges.
Pre-Sales Technical Support: Serve as the primary technical consultant for the sales team providing collaboration and expert guidance during the entire sales cycle - from initial discovery of unmet needs to building alignment across stakeholders and helping position solutions that support their institutional strategy.
System Architecture Analysis: Proactively engage with IT leadership and technical staff at higher education institutions to understand their existing system architecture including Student Information Systems (SIS) Learning Management Systems (LMS) Enterprise Resource Planning (ERP) systems (e.g. Banner PeopleSoft Workday) and other core platforms.
Conduct technical discovery sessions with active listening to identify integration requirements data workflows and potential challenges. Translate technical understanding into actionable recommendations that build confidence and credibility for the value of our software and how it can be seamlessly integrated into their specific environment.
Product Demonstrations: Prepare configure and deliver compelling tailored technical demonstrations to a wide range of stakeholders including C-level executives deans faculty and IT administrators. Highlight key features benefits and the technical feasibility of implementation.
RFP/RFI Management: Partner with the sales team to respond to technical sections of RFPs (Request for Proposals) and RFIs (Request for Information) ensuring accurate and comprehensive responses that showcase our technical capabilities and reflect a clear understanding of each institutions context and priorities.
Technical Client Management: Build and maintain strong trusted relationships with technical contacts at prospective and current clients. Market Intelligence: Stay current with trends in higher education technology including emerging architectures cloud services & developments data security protocols and competitive solutions.
Education: Bachelors degree in Computer Science Information Technology or a related field.

• 5 years experience in a technical sales sales engineering or solutions architecture role preferably within the education technology sector.
• Demonstrable knowledge of the technical landscape of higher education institutions including common enterprise systems
• Familiarity with integration methods such as APIs (REST SOAP) single sign-on (SSO) protocols (SAML OAuth) and data exchange formats (JSON XML).
• Knowledge of the Higher Education space in general and have worked with EDU systems such as PeopleSoft Banner Colleague or Workday
• Proven track record of successfully guiding technical discussions and closing complex software sales.

Exceptional communication and presentation skills with the ability to translate complex technical concepts into clear concise business value.
Strong analytical and problem-solving abilities to diagnose technical challenges and propose effective solutions.
Solid interpersonal awareness and ability to adapt communication styles to build rapport across technical and business audiences
Ability to travel as required to client sites and industry conferences.
Direct experience working within a university IT department or technical consulting for EDU and/or technical sales within the EDU sector.
Hands-on experience with specific higher education platforms (e.g. Ellucian Banner Oracle PeopleSoft Campus Solutions Workday Student).
Knowledge of student data security and privacy regulations (e.g. Competitive compensation including Restricted Stock Units
Work with brilliant people that will keep you on your toes learn more about their journeys by checking out #InsideFlywire on social media
Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
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With over 30 nationalities across 12 different offices and diversity and inclusion at the core of our people agenda we believe our FlyMates are our greatest asset and were excited to watch our unique culture evolve with each new hire.
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