Emergency Response Worker (casual)

This posting is for multiple hourly casual positions.
The Emergency Telecommunications Operator is a frontline representative determining immediate needs responding to requests for services in emergency and non-emergency situations obtaining and distributing information to ensure appropriate emergency services agencies are dispatched and monitoring police radio transmission.
First response to incoming 911 Emergency Complaint Administrative and Enforcement Services telephone lines obtains and distributes information monitor radio and telephone transmissions provide clients with advice and direction to appropriate resources and respond to after-hours Help Phone
Receive dispatch and prepare files as well as process complaints and inquiries
Perform data entry into RCMP and Enforcement Services data systems
Maintain files/records and monitor building security via camera system
Post-secondary education or certificate in Emergency Communications and Response and four (4) years related experience preferably working in a policing environment
Proficiency in RCMP software and equipment (PROS CPIC ROADS JOIN CIIDS ROSS)
PROS End Users certification is an asset
Working knowledge of RCMP and Strathcona County policies and procedures criminal code federal and provincial statues municipal bylaws the Canadian legal system and court documents
Ability to obtain an RCMP Enhanced Reliability Security Clearance
Ability to work flexible shifts

Strathcona County is a specialized municipality located in the heart of vision is to become Canadas most livable community where our workplace culture and identity are supported by our people plan and values of integrity respect safety fairness and cooperation.

Competitive salary and comprehensive benefits package which includes:
Health and wellness spending account
Employee and family assistance program
Commitment to employee development through internal and external training and development opportunities
Well-being programs and a safety culture focused on physical and psychological health in the workplace
Strathcona County is committed to an inclusive respectful and equitable workplace that represents the community we serve.