Phlebotomy Specialist

VivaGen Life Sciences is a leading functional medicine and longevity clinic dedicated to delivering comprehensive, integrative, and personalized healthcare. Our mission is to empower patients to achieve optimal health and well‑being through prevention, innovation, and advanced medical solutions. We stay ahead of the curve with cutting‑edge diagnostics and therapies that help clients turn back the clock on aging and live longer, healthier lives.

As a leader in advanced diagnostics, integrative medicine, and longevity‑focused care, we support chronically ill patients while also pioneering preventive and performance‑oriented health programs. As our clinic continues to grow, we are seeking a Laboratory Technician who brings technical excellence, adaptability, and strong problem‑solving skills to a dynamic, multidisciplinary environment.

Reporting to the Medical Director, our Phlebotomist/Laboratory Technician is the central point for sample collection, processing, and management. You will support the Medical Director and clinical team by managing specialized diagnostic workflows and playing a key role in the continuity of the patient experience. Because many of our patients travel from the United States, this role requires adaptability, resourcefulness, and the ability to navigate unique sample‑handling requirements, international shipping logistics, and coordination with service providers on both sides of the border.

Perform phlebotomy and manage all laboratory samples with precision and adherence to protocols.

• Prepare, process, and ship specialized and “private” lab test kits, including cross border shipments requiring careful documentation and coordination.
• under the direction of the Medical Director or delegated medical staff.
• Coordinate with patients regarding recommended tests and orders, schedule bloodwork appointments, and provide pre-test instructions as needed.
• Maintain the laboratory environment, equipment, and supplies in optimal condition, including inventory monitoring and restocking.
• Process laboratory information and patient data, ensuring critical results are escalated immediately to the attending practitioner.
• Accurately enter all routine and specialized test results into the EMR prior to patient appointments.

S. and Canadian service providers, couriers, and specialty labs to ensure timely and compliant transport of samples and test kits. · Troubleshoot logistical challenges related to customs clearance, shipping delays, and sample integrity.

· Serve as a point of contact for external partners, demonstrating professionalism and solution focused communication.

TEAM & ADMINISTRATIVE SUPPORT

• Provide administrative support to the Medical Director and clinical team.
• Build positive, professional relationships with all clients, including those traveling internationally.
• Assist with front of house operations when needed (checkin/out, scheduling, invoicing, IT coordination).
• Contribute to quality improvement initiatives and clinic operations.
• Support IV therapy and ozone dialysis as trained and directed.
• Frequent use of computers, EMR systems, and office equipment in addition to lab‑specific tools.

• Periods of focused data entry requiring accuracy and attention to detail.
• Occasional interruptions and shifting priorities in a fast‑paced clinical environment.
• Telephone and digital communication with clients and service providers.

Training in phlebotomy and laboratory procedures from an accredited institution.

• 3+ years of hands‑on clinical experience, ideally in primary care, integrative medicine, or functional medicine.
• Proficiency with electronic health record (EHR) systems.
• Be part of a forward‑thinking clinic at the forefront of longevity and preventive medicine.
• Work with a visionary medical team committed to transforming patient outcomes.
• Expand your clinical skill set with access to advanced diagnostics and innovative therapies.