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Manager, Procurement Agents

Full-time

Royal Bank of Canada

Develop and execute the department’s supplier management strategy , including vendor selection, engagement models, and contract optimization (e.g., T&M, Managed Services).
Establish best practices for early supplier involvement, SRMA/PAR processes, and risk management.
Define and monitor onshore/offshore workforce ratios to balance cost efficiency and delivery excellence.

Vendor Relationship Management
Build and maintain strategic relationships with key suppliers to ensure alignment with business goals.
Lead performance reviews , negotiate improvements, and resolve escalated issues with vendors.
Oversee vendor lifecycle management , including onboarding, offboarding, and compliance assessments.

Manage end-to-end contractor workflows , including SOW renewals, funding approvals, and headcount tracking.
Ensure adherence to procurement/financial policies and monitor spend trends to identify optimization opportunities.

Prepare and deliver executive reports on supplier performance, workforce metrics, and strategic initiatives.
Partner with T&O Supplier Management, Procurement, Finance, and Global Functions Technology leaders to align on priorities and resolve complex challenges.
Influence senior stakeholders through data-driven insights and recommendations for process improvements.

Lead change management efforts to streamline processes and adopt innovative supplier management tools/practices.

5+ years of Vendor/Supplier Management in technology settings

  • Vendor relationship management
  • Experience with change management

Communication, Design Thinking, Interpersonal Relationship Management, Risk Management, Teamwork, Waterfall Model

Full time Platform:
Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Vacancy posted a month ago
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