Senior Training Design and Development Specialist

Deliverables :

Coordinate and provide leadership for the planning, design, development, delivery, evaluation and support of training programs and materials (including E-learning Module, manuals) for Justice Video Network (JVN) technologies
Deliver required on-site and virtual training to JVN end-users
Coordinate and assist with development of graphic user interface designs and user acceptance test cases, and coordinate user acceptance testing
Training Needs Assessment, Analysis and Planning
Training Design, Development and Evaluation
Training Delivery and Administration
Business Analysis and User Acceptance Testing
Reviewing control system graphic user interface based on business requirements
E-learning interactive modules
Knowledge of adult education principles/practices such as learning needs assessment, program design, and development strategies/methods
Demonstrated experience with software applications including word processing, spreadsheets, presentation software, web-based facilitation tools and practices and eLearning software
Delivered motivational training to various technology users
Prepared/delivered reports, training and associated communication products
Experienced in tailoring training delivery methods based on the needs of various user groups
Experienced with Adobe Captivate
Familiar with AODA requirements for both interactive e-learning and written manuals.
At least 5 years of audio and videoconferencing technology experience
At least 10 years of adult training experience
Requirements
Experience and Skill Set Requirements:

Must Haves:

Hands‑On technical expertise with deep familiarity of Audio Visual and Video Conferencing hardware and platforms
Strong writing skills for training/user manual creation with attention to detail
Scenario‑based & practical teaching style with real use cases
Ability to translate complex technical terms into plain language

Skill Set Requirements:

Training, Business Analysis and E-learning modules creation Skills:

In-person training delivery for groups and individuals; remote training for groups and individuals
Oral and written communication skills, Interpersonal and consultative skills, facilitation skills
Preparation and review of paper-based and electronic training materials, support materials, and user manuals

Technical Skills:

Videoconferencing technology, both hardware and software proficiency
Experience and familiarity with audio and video technology, including cameras, displays, microphones, audio amplification, audio and video input and output connectors, touch panel controllers

Communication:

Ability to explain complex concepts in a clear, concise, and engaging manner.
Strong presentation skills for delivering training sessions to diverse audiences.
Active listening skills to understand learner needs and respond appropriately.
Confident speaking style with appropriate tone and pacing.
Proficiency in creating training materials, guides, and documentation that are easy to understand.
Ability to write clear and professional emails and reports.
Skilled in facilitating discussions and encouraging participation.
Empathy and adaptability to different learning styles and cultural backgrounds.
Skilled in asking probing questions to assess understanding and encourage critical thinking.

Public Sector Experience:

~5 Years of Experience