Field Service Technician (Technicien Service Clients) F/M

Metro Compactor Service is Canada's leading expert for waste and recycling equipment solutions. With expertise spanning over four decades, we provide custom manufacturing, installation, maintenance, and repair services for balers, compactors, and chutes. Our cutting-edge iSmart technology sets us apart, enhancing efficiency and sustainability for our clients in the residential, commercial, and municipal sectors.

You can learn more about us on our website:

The Field Service Technician travels to our high-profile commercial and residential client locations across the Metro Vancouver to perform diagnostic checks, preventative maintenance, troubleshooting, and general repairs to waste equipment such as compactors, balers, and garbage chute systems.

You will communicate directly with client users, operators, and employees to deliver a successful service visit. While most of your work will be independently performed after a suitable training period, you will be collaborating with other technicians and support staff to deliver the best possible solution for our clients.

Field Service Technicians will work in Vancouver Island. Occasional travel to head office located in Port Coquitlam will be required.

Start the day by reviewing your service schedule, ensuring that you're equipped with all the necessary parts and tools in your company vehicle.

Drive to customers at commercial or residential job sites and engage with the site contact to discuss any issues they're experiencing with their equipment.

Conduct repairs or maintenance tasks for various issues such as: adjusting sensor and component failures, operational issues, malfunctioning hydraulic pumps or motors, damaged hoses, and electrical problems (wiring issues, faulty switches, or relays), etc.

Document each service call, detailing the issues faced and the solutions provided, ensuring that any feedback or specific client requests are noted.

Address urgent calls, demonstrating your ability to manage unforeseen challenges and ensuring minimal downtime for clients.

Ensure safety protocols are followed at every site, especially when working in varying weather conditions or near waste materials.

Leave each job site clean and free of debris to ensure exceptional customer satisfaction.

Valid “Class 5” Driver’s License with a clean abstract.

MUST be able to read and interpret schematics and conduct basic electrical troubleshooting.

Previous working experience on machinery, including Hydraulic and Pneumatic systems, or electrical controls.

Must be willing to travel to several locations throughout the day and work independently in a company vehicle.

Industry experience repairing waste and recycling equipment an asset

Basic Programmable Logic Controller (PLC) experience an asset

Stick Arc Welding an asset

Join Metro Compactor Service, an industry leader in the waste & recycling equipment sector in Canada. As we aim for North American expansion, we're all about pushing boundaries, be it promoting employee skill development, leading innovative technologies, or consistently delivering our Super Service promise. Enjoy competitive salaries, flexible time off with 2 vacation policies to choose from, maternity-leave top up, and the security of our company-matched retirement program. Employee Growth: We encourage and support your growth through internal learning opportunities, mentorship, and a Training Reimbursement Program

At Metro Compactor Service, we take pride in being recognized as a certified Great Place to Work in 2023, 2024 & 2025. As an equal opportunity employer, we truly believe that a diverse workforce best represents the community we serve and enhances our ability to provide excellent service to our customers.