Assistant Retail Store Manager
Mountain Warehouse
Department: Canada Retail
Location: Ottawa - Tanger Outlets - Management (OTT)
Are you passionate about retail and driven to deliver exceptional customer experiences? We’re looking for an Assistant Store Manager to partner with our Store Manager in driving the success of our store. Partner with the Store Manager to lead a motivated, engaged, and high-performing team.
Drive training and development, empowering your team to excel and grow.
Keep the team well-informed with product knowledge to deliver outstanding customer service.
Assist with the smooth day-to-day running of the store, ensuring compliance with company policies.
Maintain high visual merchandising and housekeeping standards to enhance the shopping experience.
Prioritise health and safety, conducting regular risk assessments and ensuring a secure environment for staff and customers.
Sales & Performance:
Support in meeting and exceeding sales targets, driving profitability through effective strategies.
Monitor key performance indicators (KPIs) to track and sustain store success.
Oversee stock levels, ensuring smooth replenishment and accurate delivery management.
Implement proactive loss prevention strategies to protect the store’s profitability.
Customer Experience:
Lead by example in delivering exceptional customer service at every opportunity.
Address customer feedback promptly, ensuring satisfaction and brand loyalty.
Build meaningful connections with your local community, creating a personable and welcoming shopping atmosphere.
Passionate about creating outstanding customer experiences.
Understands the importance of visual merchandising and the impact it has on the customer experience.
Can manage high unit intake balanced with high volume sales.
An inspiring leader with a proven track record in retail management.
A clear and confident communicator, able to engage with colleagues and customers alike.
Skilled in problem-solving and decision-making, ensuring solutions align with company policies.
Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- 3 weeks vacation
- You're not just managing a store; Embrace the adventure, Retail Leader, for you are the driving force of positive change!
Disclaimer: The associated recruitment process, including screening, ranking, assessments, recommendations, and selection decisions, is conducted by our team without the use of artificial intelligence or automated decision-making tools.
Vacancy posted 19 days ago
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