Management Support Analyst-(H/F)

Sandvik Mining is seeking an
Technical Specialist Training
Our diverse businesses and global network enable you to explore your potential and thrive. We recognize your performance and offer various ways to fuel your growth towards exceptional achievements.

Currently we have an opening for a position as an Technical Specialist - Training. The Technical Specialist Training provides advanced technical expertise while leading training coaching and knowledge transfer across the organization. This role translates complex technical issues into structured training technical guidance and best practices working closely with Learning & Competency HR and cross-functional teams to strengthen front-line capability and reduce repeat issues.

Are you highly organized and detail-oriented with a passion for managing training programs maintaining compliance and supporting employee development We want to hear from you!

Acts as a Technical Specialist and subject matter expert providing advanced technical guidance and leading training sessions
Designs and delivers technical training programs including new product and system updates
Provides coaching and mentoring to technicians front line support teams and customers
Supports first line escalations with a focus on knowledge transfer and issue prevention
Serves as a link between factory Product Masters and Sales Areas to ensure consistent technical knowledge
Captures field feedback and incorporates insights into training materials and technical documentation
Strengthens front line technical capability reducing repeat issues and improving safety outcomes
Coordinates closely with Learning & Competency HR and cross-functional departments to align technical training capability development and workforce needs

Environmental Health and Safety
~ A 2-year Technical Degree/Diploma in a mechanical discipline (ex: HD Equipment Electrician).
Minimum 5 years of technical experience.
Training in key aspects of technical and operator trades.
Excellent written and verbal skills including detailed site visit reports.
Bilingual in both French and English is considered an asset.
Flexible self-motivated and driven to achieve customer satisfaction goals and targets.
Computer literacy.
Knowledge of customers industry.
Superior customer relations and active listening skills.
Ability to travel is essential.
The opportunity to make an impact on our Divisions performance.
An excellent comprehensive compensation package including a pension plan with matching competitive health dental life and disability benefits as well as ongoing development and training.

We embrace diversity and inclusion and inspire everyone to bring their authentic selves to work everyday!
We take pride in our agile customer-focused decision making. We empower our employees providing strong performance management and opportunities to grow your career.

To learn more about Sandvik our people and products please visit our website: to Apply

All qualified persons are encouraged to apply at Technical Specialist Training requisition # R0086600 ; however Canadians and permanent residents of Canada will be given priority. We are an equal opportunity employer which values diversity in the workplace and encourage applications from members of equity-seeking communities including women racialized persons Indigenous persons persons with disabilities and persons of all sexual orientations or gender identities/expressions.
therefore requests for accommodation can be made at any stage during the recruitment process.