Support Specialist - Client Support

Grow Your Career at Brant Community Healthcare System (BCHS)
To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris Ontario we serve with purpose passion and a deep commitment to the people who rely on us.
Brantford General Hospital Our acute care hospital offering a full spectrum of inpatient and outpatient services.
The Willett in Paris Home to our urgent care centre and transitional care services supporting patients through every step of their healthcare journey.
With over 130 years of service BCHS is evolving with a renewed focus on excellence collaboration and innovation. Our strategic priorities center on Quality Care Connected Teams and a Healthy Future for our patients our people and our community. Champion Equity
These values reflect who we are what we stand for and how we work together to have influence. Investing in You Access to a centralized Education Fund tuition support and professional development opportunities.
Flexible Scheduling Within a standard work week
Career Growth Internal job postings mentorship programs and leadership development.
Employee Wellness Matters Peer Support Team Wellness Committee Free confidential Employee Assistance Program (EAP) for employees and their families.
Competitive Compensation and Benefits Salaries and benefits designed to align with industry standards reinforcing our commitment to attracting and retaining top talent. Excellent Pension Plan.
Diversity & Inclusion We are actively working to diversify our teams and remove systemic barriers in hiring retention and advancement. We regularly review our benefits policies and programs through an equity lens to meet the needs of our diverse teams. Provide accommodations for religious practices and use trauma-informed policies that support mental wellbeing.
Recognition & Rewards Employee appreciation programs and professional recognition opportunities and Corporate Committee
Community Impact Make a real difference in patient care and public health every day.
Civility and respect shape our workplace as individuals treat one anotherand the communities we serve with dignity empathy and cultural awareness. We foster a culture of civility by raising awareness setting clear expectations and continually reviewing our policies and practices to ensure respect is at the core of everything we do.

Reporting to the Manager Outpatient Mental Health the Peer Support Specialist works collaboratively as part of an interdisciplinary team to provide support to youth clients of the Early Intervention Program by applying the Peer Supporter core competencies as developed by Peer Support Canada. The Peer Support specialist will support clients on their recovery journey by using an anti-oppressive person-centred approach including support to develop wellness recovery action plans model self-management and instilling hope.
Outreach and Travel required as this position works in Brantford Haldimand and Norfolk. Safety (patient worker & workplace) is a BCHS Corporate Priority. Post-secondary education in human services or related field of study
Certificate an asset
Non-violent crisis intervention certificate an asset
Personal experience with the Mental Health System
Frontline experience in the human services field on a paid or volunteer basis (3-5 years preferred).
Support Competencies
Experience with providing peer support an asset.

Clinical competence and commitment to quality patient care
Basic knowledge of community resources
Direct experience and capacity to work with youth including LGBTQ and gender fluid issues is considered an asset.
Our Commitment to Equity Diversity and Inclusion
BCHS is committed to building an inclusive and accessible workplace that reflects the diversity of the communities we serve. We welcome people from all walks of life including people of all genders sexual orientations racial and ethnic backgrounds Indigenous identities abilities and lived experiences. Inclusion is part of how we deliver better care
We are dedicated to removing barriers and providing accommodations at every stage of the hiring process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).