Head of Client Support Services
The Canadian Brewhouse
Welcome to The Canadian Brewhouse, Canada's fastest-growing independent restaurant group! We know that without our incredible teams we wouldn't be a fraction of where we are today. Our teams live and breathe our Core Values; these are 6 key principles that influence all of our decisions as an organization.
Take Care of Each Other and Yourself
Think Like a Customer
Support Your Community
Hurry, Don’t Rush
Embrace Innovation
Be Persistent
Our Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to strengthen the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude!
What role are we looking to fill?
~ Service Manager
Responsibilities:
Handle difficult situations, and guiding the team when challenges arise.
Table touching, ensuring all guests are receiving that ‘wow’ experience
Lead, coach, and mentor your team to embrace the Brewhouse values and culture
Monitor and troubleshoot building maintenance
Working closely with your General Manager to ensure all ordering and tasks are completed to successfully run the store
Support yourself and your team to grow to their full potential within our company!
What do you need?
A passion for people and love for the industry
The willingness to learn and expand your knowledge
Dedication to learning a large database of many Brewhouse procedures - including food, drinks, policies, training programs, values, processes, the list goes on!
Strong ability to communicate effectively
Ambition and drive to create the best experience for your team and guests
A drive to find solutions rather than point out problems
These are some of the great benefits of joining our team!
Flexible Hours
Advancement Opportunities
Benefit packages
Performance based bonuses
Staff Discount
Lifelong Friendships
When not at work, you may catch us out in the community volunteering, raising funds for The Canadian Mental Health Association or the local Children's Hospital, or having a couple of drinks with friends. The Brew Crew is a team of devoted, compassionate, and ambitious individuals that are hungry for what the future holds. We believe it's our duty to provide all of our employees with a safe, fun-filled work environment with endless advancement opportunities. Let us tell you more about why you should join the best team in Canada, today!
We can't wait to hear from you!
The Canadian Brewhouse is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage individuals from all backgrounds to apply and join our team.
$54.8k - $68.5k per year
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