Technicien de service - Distribution d`énergie

Avenir Energy Ltd. is the second largest and fastest growing propane distribution company in Canada. We are a fast moving, customer facing, field-based business operating coast to coast, with a focus on excellence. Propane Service Technician
Are you a certified professional with a passion for delivering exceptional service in the propane industry? one of Canada’s fastest-growing propane distribution companies, is seeking a G1 or G2 Propane Service Technician to join our dynamic team. In this role, you will work hands-on in the installation and maintenance of propane appliances and storage equipment, while providing top-tier customer service.
With a minimum G2 certification (and a willingness to acquire LP endorsement within 18 months of employment), you will have the opportunity to grow your skills and contribute to a company that is committed to operational excellence and customer satisfaction. At Avenir Energy , we pride ourselves on the quality of our service and the expertise of our team. Join us as we continue to drive growth and innovation in the propane industry while helping us maintain our reputation as a trusted service provider across Canada.
Provide expert service and maintenance to various brands of heating equipment in the field, ensuring customer systems run efficiently and safely.
Participate in on-call shifts during regular and off-business hours to ensure timely customer service and issue resolution.
Plan and execute service calls efficiently, ensuring all work is completed on time and to customer satisfaction.
Promote company offerings to customers, identifying sales opportunities during service calls to help meet branch revenue targets.
Deliver exceptional customer service by addressing client concerns, explaining repairs, and maintaining a professional demeanor.
Complete all required paperwork, including daily, weekly, and monthly reports, in alignment with company policies and procedures.
Follow company policies and safety protocols, including the use of personal protective equipment (PPE) , to ensure all tasks are performed safely.
Conduct site-specific hazard assessments as required by company safety policies and report any unsafe acts or conditions when identified.
Perform daily, weekly, and monthly vehicle inspections to ensure company vehicles are in proper working order, clean, and presentable to uphold the company image.
Uphold the highest standards of service and safety while representing Avenir Energy in the field.
air conditioning, sheet metal, etc.) are considered an asset.
Minimum of 2 years of experience in a service technician role, ideally with multi-certificate qualifications.
Strong customer service skills with the ability to communicate effectively and maintain positive client relationships.
DZ license is considered an asset.
Ability to promote and “up-sell” company services during service calls, helping to drive branch performance and customer satisfaction.
Commitment to safety protocols and the ability to work in compliance with all company policies.

Avenir Energy is committed to accommodating applicants with disabilities throughout the hiring process. Please let us know if you require accommodation at any stage of the hiring process. By applying for a position with Avenir Energy, you understand that we use third party systems and recruiting agencies that may employ the use of Artificial Intelligence within their programs for finding, screening, assessing, and/or selecting candidates. The type of checks performed is determined by the role and Avenir Energy’s employment policies.