Customer Experience Sales Representative
Indigo Books & Music
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers through the stories you tell; Add joy to our customers lives
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigos High Performance Characteristics
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Share ideas with Leadership Team on how to improve the employee and customer experience
Experience in specialty retail or a retail environment preferred but not required
Adaptability flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items up to 40 pounds while using appropriate equipment and safety techniques
Availability to work a flexible schedule including evenings weekends holidays overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset
At Indigo we are committed to our communities our customers and each other; We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We welcome all applicants and encourage applications from individuals who identify as Black Indigenous a person of colour LGBTQ2 and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Remote Work :
Part-time
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