Credit and Collection Agent

Randstad is searching for a Credit and Collections Specialist for one of our thriving Mississauga clients. The ideal candidate must have at least three years’ experience with high volume Collections. They should have experience communicating with clients regarding delinquent accounts, preparing and sending collection e-mails, obtaining information for clients, negotiating payment plans, researching, analyzing and resolving problems, performing account reconciliations, assisting appropriate

billing issues. Experience reaching out to clients (call centre environment) and a strong understanding of accounting is required. Applicants must be fluent (written and verbal) in both French and English

Competitive hourly rate

Unlimited Free Access to Udemy online training

Set payment collection goals and targets, and measure achievements.

Monitor and collect past due by contacting clients via telephone or email

account discrepancies to secure client payments.

Review accounts, client payments, credit history, and develop new or

Ensure payment is applied correctly by performing account/payment

reconciliations.

increasing collections and identifying uncollectible amounts

Handle internal and external customers inquiries and resolve account

disputes or billing discrepancies to facilitate payment in timely manner

Maintain and update customer database ensuring accuracy and reliability of

automated system for billing and receivable.

Perform Credit Check for onboarding new clients as per company policy.

Verify details and perform all due diligence before opening new accounts.

Identify delinquent accounts requiring external collection efforts; Provide feedback for process improvement of accounts receivable by

Work closely with third-party collection agencies to recover receivables of

identified delinquent customer accounts

Post-secondary education in Accounting, Business or a related field

Any certification related to credit and collections will be an asset

As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com.