Program Manager - Permanent, Full Time

At Taproot Community Support Services were a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Since 1983 weve grown steadily now delivering support across Alberta British Columbia and Ontario through more than 90 contracts.

Guided by these principles we deliver more than 125 community-based services each year. We walk alongside about 1600 children youth families and people with diverse abilities with revenues exceeding $50 million.

The Transitional Outreach Program offers transitional supported living services for at-risk youth (aged 17 and 18-year-old with impaired intellectual functioning FASD Autism which affects their adaptive functioning) who are currently under the supervision of MCFD and eligible for CLBC services at age 19. The youth may be disconnected from positive family/community supports and require intensive specialized support to work through their challenges which may include substance misuse homelessness alienation from school violence physical and mental health isolation sexual exploitation criminal activity and/or gang involvement.

Following a Housing First model first priority is securing safe permanent affordable housing as quickly as possible. Workers then assist youth in locating accessing and using easily-accessible and user-friendly community-based supports with minimal barriers (paperwork waiting lists and eligibility requirements) to maintain their housing and avoid homelessness. The Program Supervisor (PS) is responsible for ensuring program operations including the service of persons-served comply with CARF-accreditation funder-based contacts Taproot policies and procedures and applicable standards and legislation. As well as ensure use of best practices in quality care when supporting persons served.

The PS also work directly with persons served and their families/care teams and liaise with funders community partners and other agencies.

One (1) permanent full-time position working 40 hours per week:

Monday through Friday 0900-1700 with some flexibility required to meet the operational needs of the contracted providers

Assist the Program Manager with hiring orienting supervising and professional development of transitional supported-living program staff.

Ensure facilities and equipment are in place to operate the program and that program facilities are maintained and pass inspections per established standards and procedures.

Collaborate with the Program Manager on program development formulation of policies and procedures and program evaluation.

Serve as advocate for youth served and liaise with external agencies/professionals.

Represent the program and/or agency in the community as well as with government agencies families/caregivers and funding bodies; network with other agencies organizations individuals and community groups for the benefit of the service recipients and program.

Prepare/provide reports and supervise staff submission of expense claims and time sheets.

Support nutritional food plans in program and off-site.

Ensure staff who dispense medication to service recipients receive appropriate training and that all medication is dispensed according to the guidelines established by the Medication Safety and Advisory Committee.

Prior to confirmation of employment all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

Diploma or Degree in Social Work Child and Youth Work Sociology or Psychology or other social services etc.

Minimum 3 years recent related social services experience

Minimum 1 year supervisory or management experience

Proactive Procedures Behaviour Strategies Foundations and Positive behavior supports experience is an asset

WHMIS and Food Hygiene and Sanitation certificates an asset

Ability to comprehend information and communicate effectively both orally and in writing (in English) including business communications and basic mathematics. What Taproot Community Support Services Does

At Taproot your passion for helping others can truly make a difference. Join a team where your voice matters and together were building a company were proud of.

Learning and career development opportunities

Competitive wages and salaries

Paid vacation and benefits for eligible employees

Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia

Professional development opportunities and job-related training

Employee and Family Assistance Program

Employee referral bonus program

For more information on Taproot Community Support Services visit our website:

As an equal-opportunity employer we prioritize diversity equity and inclusion across all operations. We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please.