HR Generalist M/F

Human Resources Advisor
For over 40 years, New West Truck Centres has been a trusted partner in Western Canada’s transportation industry. As an authorized Freightliner and Western Star dealer, we’re known for quality service, operational excellence, and strong customer relationships.
Behind that performance is a high-functioning HR team that enables our people to do their best work. This role is central to delivering consistent, responsive, and high-quality HR support across the organization.
Reporting directly to the Vice President, Human Resources, you’ll be part of a collaborative team that works closely with branches across the organization. Our total compensation package offers health, dental, health spending account, EFAP, vision care, and life insurance.
At its core, this role is about helping people have a great experience at work.
You’ll be a key part of delivering day-to-day HR support across our seven locations, making sure employees and leaders get timely, practical, and consistent support when they need it. From onboarding new hires to supporting managers, keeping our HR systems running smoothly, and helping processes stay efficient, you’ll be right in the middle of it all.
You’ll also have the opportunity to spot ways we can improve how we do things and help make those improvements happen.
Someone who enjoys helping others, pays attention to the details, and can keep things moving in a fast-paced environment.
Human Resources – this is approximately 80% of where you will spend your time
Act as the first point of contact for employees and manager HR inquiries, coaching and guidance
Serve as the HRIS super user, supporting reporting, process improvement, data integrity, and employee data changes
Ensure compliance with employment standards and HR best practices
Identify and implement process improvements to enhance efficiency and service delivery
Support managers with day-to-day HR guidance, escalating more complex matters as required
Assist with investigations, accommodations, and sensitive employee matters as appropriate
Support ad hoc HR projects and reporting
Maintain strong working knowledge of HR legal requirements related to day-to-day operations, reducing legal risks, and assisting with regulatory compliance where needed
Maintain strict confidentiality when handling sensitive employee information and HR and company matters
Corporate Services - this is approximately 20% of your time and really important work
Manage the company cell phone program.
Assist with travel bookings
Diploma or Degree in Human Resources, Business Administration, or related field

Strong proficiency in Microsoft Office Suite

Personal Characteristics
High attention to detail and commitment to data accuracy and confidentiality
Customer-service mindset with the ability to build credible working relationships across all levels
This is a Monday to Friday in office position working 40 hours per week
The diversity of our workforce reflects the communities and customers we serve.