Account Manager Grocery

Dynamic Connections is a leading North American third-party logistics company that provides integrated solutions for our customers. Dynamic Connection creates, sells and executes intelligent logistics solutions that provide peace of mind and seamless movement of our customer’s products. Our consistent service and communication make us an extension of our customers, and provides them with a seamless, stress-free transportation experience.
At Dynamic Connections, we treat our employees like we treat our customers – with honesty, integrity, and respect. We love doing team building activities like, paint nights, axe throwing, intramural sports, potlucks and more. You are not afraid to pick up the phone, call customers or contact carriers and address challenges head on to ensure we provide the best service possible. Every day, we thrive on our customers’ success in partnering with us, so we are looking for an Account Manager who wants to grow their book of business to successful new heights.
As an Account Manager on our Boomer Fresh Team, you’ll be part of our operations team, supporting a portfolio of customers while ensuring smooth day-to-day logistics operations. Provide accurate, competitive pricing based on customer needs and market conditions.
Ensure real-time updates and proactive communication with customers regarding delivery status, delays, or changes.
Manage suppliers: Customer communication: Act as the primary contact for customers—respond to inquiries, resolve issues, and build lasting relationships.
things change quickly in our world, so we look for individuals who thrive on customer success and love an opportunity to tackle problem solving...head-on!
Relationship builders – you care about your team and your customers, and that will come across in all your interactions. You’ll foster strong and long-term relationships with them by treating their business like your own business
Excellent time management and ability to prioritize in a high-volume environment.
Customer-first mindset—you care deeply about providing exceptional service.
Solid computer skills, especially with Microsoft Office (Excel, Outlook, Word).
Bonus Points:
Strong knowledge of North American trucking and freight markets.
This is a full-time permanent position working with our Dynamic ‘Green Team’ in our vibrant, and bright Burlington office.
you will receive a company paid laptop computer and the latest iPhone along with a company paid phone plan.
We are backed by a private equity firm, Shore Capital; this offers deep stability and support. We regularly access training, knowledge sharing and resources to ensure you are operating at the peak of your game. Shore provides training and development as well as regular events.
we host regular team building events, have monthly team lunches and believe in rewarding and incentivizing our team fully for their ongoing commitment. We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. If you would like more information about how your data is processed, please contact us.