Valet Parking Attendant/Driver
AccorHotel
The Valet Driver is responsible for handling guests and visitor vehicles as well as providing the highest caliber of service in an efficient and friendly manner during guests arrival departure and through the length of the guests stay.
Reporting to the Front Office Leaders responsibilities and essential job functions include
To be noticeably positioned at entrances anticipating guests needs and to provide parking assistance upon arrival and departure of guest vehicles.
Greets all guests arriving by vehicle and promotes valet parking as only hotel related parking option or clearly directs guest to appropriate public parking service if they prefer
Provide the guest with detailed parking fees and clear explanation of valet benefits
Ensures driveway and entrance are free and clear from congestion for arrivals and departures of vehicles by ensuring all cars are parked in an expedient manner.
Register guest vehicles in Valet Parking device with accurate information
Complete a thorough walk around of guests vehicles prior to entering garage highlighting any damage on Valet Parking device and advising Front Office Leaders of any warning lights present on guests vehicle
Assist guest in loading luggage into vehicle and providing directions as needed upon departure
Provide the removal of items from stored vehicles if required and other miscellaneous services requested by the guest or Front Office Leaders in a timely manner
When requested or anticipated provide guests with information and answers to questions about Hotel facilities meeting functions dining facilities local transportation alternatives and tourist attractions.
Assists in fire alarms by fulfilling duties as outlined in the hotel fire response manual.
Strict adherence to Fairmont Service Standard Expectations as it relates to Valet Parking
In the course of normal duties to observe report or take immediate corrective action on deficiencies malfunctions and untidiness.
Available for shift work including weekends evenings and holidays
Customer Service focused
Valid Drivers License with no infractions
Working knowledge of Property Manager Microsoft Office and Microsoft Excel an asset
Previous experience with Valet Operating System an asset
Previous cash handling experience an asset
Constant standing and walking throughout shift
Physical ability to operate a vehicle (foot pedals gear shift steering wheel etc.)
Free Meals: Healthy meals on us every shift.
Travel Discounts: Sweet deals at Accor hotels worldwide.
Join us and help shape the future of one of Torontos most treasured landmarks.
Visa Requirements: Our Commitment to Diversity & Inclusion: At Fairmont Royal York we believe that the strength of our team lies in its diversity. Remote Work :
Full-time
$17.6 par heure
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