Registrar Associate

Duration in Months (for fixed-term jobs):
Academic Administration

# Faculty/Service - Department:
Registrar

Date Posted (YYYY/MM/DD):
We recruit the very best future students support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. We help them apply and enroll for courses we oversee 11 residences and an award-winning Dining Hall we organize fun events we provide extensive recreation program opportunities and varsity sports activities we run an innovative career development and experiential learning program and much more!
Theres nothing more rewarding than helping future generations reach their full potential at a world-class university. Provides strategic and operational leadership in the direction planning development and implementation of all activities related to the Registrars Office and Infoservice with the goal of delivering efficient services tailored to the needs of the university community and external clients across all academic levels.

Identifies and analyzes best practices in relevant fields and implements new service delivery models to enhance service quality and efficiency.
Leads the management of large-scale projects ensuring cohesion among stakeholders (IT business partners faculties vendors etc.) Oversees the annual review process of administrative ancillary and supplementary fees ensuring compliance with the Ministrys Fee Framework and alignment with sound governance practices.
Ensures the development and effective management of various IT systems required for the smooth operation of activities under their responsibility supporting both operational and strategic goals of the Registrars Office.
Maintains a culture of continuous improvement across all sectors under their leadership promoting a service-oriented approach that prioritizes students faculties and university services.
Implements strategies (reading research webinars training etc.) Manages human material and financial resources of the administrative units under their responsibility to enable strategic execution goal achievement and adherence to allocated resources.
Develops and maintains relationships with other services and faculties to foster collaboration across the university ensuring process synergy and high-quality client service.
Undergraduate degree in management administration or other relevant fields.
At least 5 years of experience in human resources management team leadership and mobilization conflict resolution negotiation and project management.
Outstanding oral and written communication skills in both official languages.
Strong interpersonal skills leveraging consultation analysis and feedback.
Knowledge and experience in information technologies particularly in management systems and their strategic application.
In-depth knowledge and experience in strategic and operational planning analysis and problem-solving within a university setting (an asset).

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Client Service Orientation: Help or serve others to meet their needs. The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect teamwork and inclusion where collaboration innovation and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply we welcome applications from qualified Indigenous persons racialized persons persons with disabilities women and LGBTQIA2S persons. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment assessment and selection processes. Applicants with disabilities may contact to communicate the accommodation need. however Canadians and permanent residents will be given priority.
If this is a front-line position with responsibilities to interact with students selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1 2022 the University required all students faculty staff and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 Covid-19 Vaccination. This policy was suspended effective May 1 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.