Assistant Manager, Seasonal

Job Title: Selkirk Assistant Manager

Position Type: Seasonal

Contract Start Date: September 16th, 2024

Contract End Date: January 1st, 2025

Flexible work arrangements

Free entrance to the Park, including to our many public special events

Employee discounts on food and retail items and free parking

Heritage Park is Canada's largest living history museum and offers visitors a chance to experience life in Western Canada from the 1860s to the early 1950s. Under direction of the Selkirk Restaurant Manager, the Selkirk Assistant Manager is responsible for assisting with the oversight of the daily operations of the Selkirk Restaurant, ensuring a high level of customer satisfaction and efficient service. Key responsibilities include assisting with supervising staff, managing inventory handling customer inquiries and complaints, and staff training and scheduling.

Organizes daily workload and delegation of work assignments to all Selkirk staff based on Selkirk Manager's direction

Liaises between serving staff and kitchen staff to ensure clear communication and maximum efficiency

Guides staff to adhere to best practices in food preparation and service while enforcing stringent food safety and handling procedures

Supervises cash handling techniques and ensures that all accounting policies and procedures are adhered to

Conducts and oversees accurate monthly inventory counts and assists in weekly ordering of supplies

Assist with the recruitment, training, mentoring and coaching of Selkirk Restaurant employees

Assists in the development, implementation and execution of thorough training and orientation sessions of Selkirk Restaurant employees

Provides day-to-day performance feedback, escalating sensitive and complex matters to Selkirk Manager

Participates in performance evaluations, exit interviews, and disciplinary reports for Selkirk Restaurant employees, under the direction and discretion of the Selkirk Restaurant Manager

Demonstrate commitment to workplace health and safety by complying with Heritage Park's Health, Safety and Environment Management System (HSEMS), following safe work practices, reporting work-related incidents, injuries and hazards, participating in employer training, and adhering policies including the Code of Conduct and the Workplace Violence and Harassment policy

Actively support a positive work environment through creating an atmosphere of inclusion, engagement and fulfillment in line with Heritage Park values

Demonstrate responsible stewardship of our people, collections and financial assets by ensuring that they are handled with integrity, sustainability, and a focus on long-term benefits for the organization and its stakeholders

Post-Secondary Education in a related field (preferably in the Hospitality and Tourism sector) would be an asset

Supervisory experience would be an asset

Strong organizational skills and the ability to deal effectively with the public are essential;

Experience in a not-for-profit environment would be considered an asset

Possession of Pro-Serve certification is required

Experience with Open Table is an asset

All successful candidates (over the age of 18) will be required to go through Police Information Check as a condition of employment.

The hours of and scheduled shifts vary based on operational requirements; Evening and weekend shifts are required.