QA and Automation Engineer

We’re looking for a QA Automation Engineer or Software Development Engineer in Test (SDET) who specialize in full stack QA (Front end, Web service, & Non-Functional testing) to join our team, and develop products that empower their users. You’ll interact daily with our product managers to understand our domain and create technical solutions that push us forward. You will participate in agile ceremonies such as standups, retrospectives, and planning meetings.

Enable Team Efficiency: Create detailed, comprehensive, and well-structured test plans and test cases that can be effectively automated by other members of the development team. Be an Automation Advocate: Partner with team leads to provide strategic recommendations on how to reduce manual testing efforts and champion the adoption of automation best practices across the team. Diligently identify, troubleshoot, and track defects to successful resolution, ensuring a high-quality user experience. Communicate with Clarity: Effectively communicate automation test results, providing clear and concise reports and proactively highlighting any potential quality risks to stakeholders. Build Robust Automation Suites: Design, develop, and maintain comprehensive regression and smoke test suites utilizing industry-leading tools such as Selenium or Cypress.io. Champion Test Automation: Collaborate closely with the development team to strategically identify test cases for automation within new feature releases, significantly improving efficiency and test coverage. Elevate Product Quality: Thoroughly review functional specifications, technical design documents, test plans, and test cases, providing insightful and timely feedback to ensure clarity and testability. Bachelor's degree in Computer Science or equivalent practical experience.

A solid foundation with 2+ years of hands-on experience building and maintaining automation suites for complex web applications.

Proven ability to develop automated tests using C#, Java, and JavaScript.

Familiarity with leading Automation frameworks such as Playwright, Selenium, and Robot Framework is a significant plus.

Experience with mobile applications automation tools is highly desirable.

Exposure to Azure DevOps Test Plans for test management and execution is a plus.

Experience in testing mobile applications (iOS and/or Android) is beneficial.

A strong understanding of software QA methodologies, tools, and processes.

Excellent written and verbal communication skills, with the ability to articulate technical concepts clearly and concisely.

Working knowledge of relational databases and proficiency in writing and executing SQL queries.

Experience with performance testing tools and methodologies.

Knowledge of security testing principles.

Experience working in an Agile/Scrum development environment.

Contributions to open-source testing projects.

Drive the quality of our innovative Home solutions as a QA Automation Engineer, specializing in full-stack testing and the development of robust automation frameworks within an agile environment.

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.