Employment Advisor (Perm)

WorkLink Employment Society is recruiting for the Employment Advisor Position - Westshore Office position with the flexibility to work in either Sooke or Westshore locations as required. This is a term position until the end of the existing contract with the province for the delivery of WorkBC Services, working up to 35 hours per week (Monday to Friday) and providing support to team members located in the Westshore and Sooke offices; with a salary range of $29.73 to $30.62 hourly. Additional responsibilities include providing occasional evening and weekend coverage for community events.
WorkLink has provided government-sponsored employment services to the residents of the Victoria Capital Region's Westshore (Colwood, Langford, Highlands, View Royal, and Metchosin) since 1978. In 2008, our services expanded to include the communities of Sooke and surrounding areas including Jordan River and Port Renfrew. We are also pleased to provide Indigenous outreach services to the First Nations Communities of Beecher Bay, T'Souke, and Pacheedaht. Our non-profit organization is funded through both federal and provincial government initiatives. WorkLink is a registered charity in the Province of BC, which is governed by a volunteer Board of Directors chosen from leaders in the community.
Accelerated vacation entitlement.
Competitive wage & health benefits packages
The Employment Advisor plays a crucial role in services directly to all eligible clients, this is a collaborative process between an Employment Advisor and a Client to ensure that all clients will have access to WorkLink and WorkBC high-quality services. Case Management involves developing a positive relationship with the Client, encouraging, motivating, and supporting the Client to achieve a Sustainable Employment or Community Attachment outcome, and increasing independence and self-sufficiency as quickly as possible as appropriate for each Client. Key factors in Case Management include helping Clients build confidence, become self-motivated, and recognize and build their employment-related skills, strengths, and abilities.
Interview clients to obtain employment history, educational background, career goals, transferrable skills, personal and situational factors, and barriers to employment.
Develop and maintain assigned client files in accordance with WorkBC policies and guidelines.
according to established policies and procedures.
Work collaboratively with other Employment Advisors to promote client needs, strengths, and employment goals; Explore and maintain a working knowledge of the primary information systems (ICM and ExtraNet)
Support client self-employment and training applications to identified service utilization targets of active case-managed clients.
Use databases to process, and schedule all applications for service and appointments for Case Management/Self-Serve clients.
Ability to establish and maintain a client-focused approach using coaching techniques and active listening skills; Ability to assess situations to determine the importance, urgency, and risks, and make clear decisions that are timely and in the best interests of the client and organization
Comprehensive Knowledge of WorkBC Contract requirements
Demonstrated Technical Skills and digital literacy: Use of complex databases, preferably ICM; Data analysis and reporting, Computer software - Microsoft Office
Proficient communication and customer service skills.
Sound current knowledge of employment services, job search strategies, and techniques
A minimum of 2 years of demonstrated experience in the delivery of employment support services (employment counseling, client needs assessments, coaching/mentoring, working with multi-barrier clients) assisting individuals on how to navigate through detailed information.
Current Vulnerable Sector Criminal Record Check; Post-secondary degree directly related to career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counseling, education, or human resources management.
Strong skills in Microsoft Office 365 products, including Excel, Word, and Outlook
Please submit your cover letter and resumé through our online application as a PDF attachment through the link on our careers page at
Applications/uploaded resumes sent via social media platforms (e.g., LinkedIn, Facebook) will not be accepted.
WorkLink values the diversity of the people it hires and serves. Job Types: Full-time, Permanent
Salary: $29.73-$30.62 per hour
Casual dress
Dental care
Disability insurance
Flexible schedule
Life insurance
Monday to Friday
Bachelor's Degree (required)

Ability to Relocate:
~ Langford, BC: Relocate before starting work (required)