TEMP Full-Time Program Manager

Temporary, Full-time (1.0 FTE)
Program Name: Meals on Wheels
Number of Hours Bi-Weekly: 75
Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.
The Coordinator is responsible for providing support to the Manager(s) and for providing leadership and coordination of the day-to-day operations within the framework of VON philosophy, policies, procedures, standards and quality management.
Manages volunteers and staff within the program, taking the lead in volunteer orientation, training and in-services within the framework of VON Quality Management standards.
Maintains regular engagement with clients and other health partners to ensure programs meet community needs.
Functions as a primary support contact between clients, health professionals, community support and internal team members.
Creates and prepares financial and statistical trending reports VON and funder obligations and for program analysis.
Completes Disaster and Emergency Drills according to VON Disaster & Emergency program/policy.
Practices in accordance with the quality and risk management framework of VON Canada and Occupational Health and Safety legislation.
Participates in health and safety training including WHMIS and applies this knowledge in the workplace.
Ensures all workplace incidents are reported in a timely manner in accordance with legislation and VON policies and procedures for workplace injuries and incidents.
Promotes the goals and values of VON and their role as an integrated community care provider.

• Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
• Abides by all VON policies and work practices.
• Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
• Timely communication and follow up with clients, and community partners/professionals as required.

Post Secondary Diploma in Health/Social Science discipline or the equivalent combination of qualifications/education.

• 2-3 years of related experience in community and health-based care.
• 1-2 years of experience in program planning and evaluation is an asset.
• Experience in volunteer administration an asset.
• Experience or understanding of the not-for-profit healthcare environment is an asset.

Demonstrated knowledge of the social and health care services network and community resources, as well as a proven ability to build strong relationships within the community.
Strong customer service skills.
Proficiency in Windows OS and MS Office Suite programs.
Must have personal vehicle and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check is required.
A Vulnerable Sector Search and/or Child Abuse Registry Check may be required.
Ability to speak French is an asset in French Designated areas
The use of Personal Protective Equipment (PPE) may be required
This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. VON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. If you are in need of accessibility support, please visit our website at for further details.

VON Canada is committed to embracing and celebrating equity, diversity, and inclusion (EDI) as fundamental to living out our values of Respect, Compassion, and Excellence in all that we do.