Hays - Salesforce Administrator

Bilingual Salesforce Administrator Location: Job Type: Contract 6 months
Working Organization: 3 days in the office
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Perform all aspects of Salesforce administration, including user management (setup, profiles, roles, permission sets), security settings, data management, and storage.
End-User Support & Communication: Serve as the primary point of contact for all Salesforce-related inquiries and support requests. Requirements Gathering: Collaborate with business stakeholders and end-users to understand their needs and translate them into technical requirements for system enhancements and new features.
Development & Configuration: Design, configure, and implement new functionalities using standard Salesforce tools such as workflows, process builder, flows, validation rules, custom objects, and fields.
Data Management: Ensure data integrity and accuracy within Salesforce through regular audits, data cleanup, and the implementation of data governance best practices.
Create and maintain reports, dashboards, and analytics to provide insights into key business metrics and support data-driven decision-making.
Training & Documentation: Develop and deliver training materials for new and existing users. Create and maintain comprehensive documentation for all Salesforce processes, configurations, and best practices.
Assist with the integration of Salesforce with other business applications and systems. Marketing & Account Engagement: Support and enhance the Salesforce platform's integration with marketing and account engagement tools (e.g., Minimum of 3-5 years of hands-on experience as a Salesforce Administrator.
Proven experience in a similar role, including user support, system configuration, and data management.
Proficiency in Salesforce declarative development (Flows, Process Builder, Workflow Rules).
Experience with data loaders and other data management tools.
Salesforce Administrator Certification (ADM 201).
Experience with Lightning Experience and transition projects.
Knowledge of sandbox management and deployment processes (e.g., A solid understanding of business processes in sales, marketing, and customer service.
Hands-on experience with Salesforce development (Apex, Visualforce, Lightning Web Components) is highly desirable.
Familiarity with marketing automation platforms and account-based engagement tools.
Additional Salesforce certifications such as Advanced Administrator, Platform App Builder, or Marketing Cloud Administrator.

This posting is not for an existing vacancy with the organization.
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