Gestionnaire, Service à la clientèle / Manager, Customer Service

At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

Working with the Tax Managers and Partners, the successful candidate will provide compliance-related tax services. You will be responsible for a variety of technical, administrative, and support functions, including working with the partner in charge and senior management to provide compliance related tax services to our many clients.

Tax Compliance Management - Canadian and US personal tax - tax returns, tax projections, tax equalizations, tax briefings with assignees, cross-border (shadow) payroll;

International Assignment Program Management - Manage all aspects of a client engagement;

Working closely with a Partner, Executive Director and Senior Managers on tax compliance work for clients;

Providing ongoing support and mentoring for the professional development of staff;

Work with other office members on global clients and proposals.

As a Manager/ Senior Manager:

Minimum of 5 years' experience in a public accounting firm specializing in personal Canadian and US tax and/or expertise in cross-border Canada-US payroll matters;

Strong time-management abilities and self-motivation;

Organizational and time management skills to handle multiple projects and meet deadlines;

Excellent client service skills, with the ability to understand the clients' businesses;

Excellent computer skills - Excel experience is required;

Enrollment in courses to obtain the US title of " Enrolled Agent " is an asset Ability and interest in developing new markets and in working in a growing business environment.

This person will need to understand and interpret communications in English from other countries and government entities.

Providing you with the support you need to be at your best

Integrity , we do what is right | Excellence , we never stop learning and improving | Courage , we think and act boldly | Together , we respect each other and draw strength from our differences | For Better , we do what matters

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. If you require support, please contact KPMG's Employee Relations Service team by calling View phone number on qcjobcentre.ca.