Part Time Sales Lead

Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. We are looking for a Part-Time Key Lead who will create a comfortable and uplifting environment for customers as they explore the store and Knix’s product line. Actively listening to their needs and preferences, you expertly guide the customer experience from greeting to fit to purchase. You are passionate about coaching and mentoring others you work with and are not shy about giving and receiving feedback. You are intuitive, enthusiastic, and able to leverage your love for Knix to drive sales goals and enhance customer loyalty.
Permanent Part-Time
Store Address: 13850 Steeles Ave, Halton Hills, ON L7G 0J1
Competitive Pay - Base Salary plus Monthly Bonus, with performance based pay increases
Family - A Parental Leave Top-Up Program up to 80% of your salary
You have a pulse on what Knix customers want and know how to engage and delight them
You’re a born team player and always look for ways to help the group succeed
You’re passionate about our customers and inspired by Knix and our mission
You’re able to handle difficult customer facing conversations and interactions
Create a comfortable and uplifting end-to-end experience for all Knix customers
Following province re-opening, plan and execute store events to build community and drive sales
Actively listen to customer preferences and recommend products they’ll be sure to love
Lead product fittings to ensure our customers buy the correct size the first time.
Coach and develop Sales Associates, ensure you are promoting a positive and fun working environment
Get involved with staff training, general operational needs (like ordering shop supplies) and shop events
Ensure all products are merchandised effectively to reflect our brand and drive sales
2+ years’ experience in a retail and/or customer service environment

• Previous experience in a lead or senior role is preferred
• Passion for creating exceptional customer experiences
• Resourceful with a keen ability to resolve customer issues
• Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older

Ability to move efficiently through the store for long periods of time and as needed for an entire shift
Hourly Salary
~$21.50 per hour

We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.
Employees feel respected and supported at Knix. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. If you would like more information about how your data is processed, please contact us.