Responsable Planning Validations H/F

Job Posting: Manager, System Validations Where YOU work, makes a difference. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Manager, System Validations?

The Manager, System Validations will lead the System Validation Analysts and is responsible to guard clinical quality by developing, recommending, implementing, training on and monitoring and improving the Dynacare policies and procedures for system validations. The Manager, System Validations is also responsible for integrating best national practices and policies and to act as the product owner for the Dynacare Quality Management Systems.

Permanent Full Time

Shift: Day shift

Lead system validation quality assurance team members; team effectiveness, roles and responsibilities, goals setting and performance management

With the responsibility to maintain or improve clinical performance, develop, recommend, implement, monitor and improve the policies, and procedures for system validation testing across the organization

Train and lead the Quality Assurance team in the information system validation of new assay methodologies, new products and services and new equipment utilized in the laboratory operations, specifically changes affecting AS400, Omnitech V6 and V12, Dynacare National Order Entry (DNOE), middleware (Instrument Manager, Myla, etc.), Train on the standards for validation testing (including MFM) across the organization and ensure the competency of employees through training programs, continuing education and competency assessments

Act as the product owner and subject matter expert on the electronic Quality Management Systems (eQMS; Serve as a liaison between stakeholders to ensure that adequate user and QA validation of processes/software occurs

Support strategic, business and operational planning including budget and resource planning

Guide the organization through regulatory, normative and Dynacare requirements to ensure processes meet their intent

Support the external inspection processes from regulatory agencies, accreditation providers and clients

Perform internal audits and periodic reviews of Dynacare information systems

Representing the voice of our patients and customers, pro-actively monitor and report quality performance metrics and escalate concerns prior to their potential impact

Support the annual quality review in collaboration with the organization

Participate with Director, Quality Assurance to mentor and engage staff in quality programs and educate about regulatory requirements, Along with Director, Quality Assurance, nurture a culture of safety first, quality for patients and customers, service, performance innovation, adaptability, and consistency.

Provide professional support to all external and internal clients in answering inquiries and interpreting departmental and regulatory information

Clinical/medical education or training

Management or leadership training required

Knowledge of internal Quality Assurance programs, audits and protocols

Knowledge of IT and laboratory operations, processes and continuous improvement methodologies

Capability of understanding the scientific and technical functions of the Scientific and Operational departments

Project governance and project management with respect to the quality department

Proficiency with IT systems such as the Laboratory Information System (LIS) to access and analyze key data and create various reports

Power user of analytics tools (including Word, Excel, Power Point, Outlook)

Proficient understanding of various software systems and system architectures

Capability to apply interpersonal skills and techniques to interact effectively with others at all levels within Dynacare

Normal office/medical laboratory environment

Some travel may be required

Dynacare has been a “Top Employer” for many years and there is a reason why. At Dynacare, we’re proud to hire the best people. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.