Field Service Technician (Full Time)

Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.

Test, measure, and verify electrical component operations, including energized components and electrical fields.

Program, test, and connect transfer switches.

Program, test, and trouble shoot both generators set and synchronizing controls system.

Conduct startups and load bank tests as required.

Build strong customer relationships by engaging in positive, professional communications.

Maintain all company tools and materials, including an accurate inventory of parts.

Communicate with the Supervisor on all aspects of service.

Complete required service and equipment performance reports as required.

Minimum 3 years’ experience as a generator field service technician.

College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.

Working knowledge of D/C and A/C electrical systems.

Mechanical, engine, and electrical trouble shooting skills.

Superior customer service skills and track record.

Comfortable using MS Office suite including Outlook suite.

The ability to work efficiently with minimal supervision.

Ability to work irregular hours / overtime

Full time position plus approved OT

Occasional travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.

Comprehensive medical, dental, and vision benefits.

Health & wellness spending accounts and Employee Assistance Program.

Paid time off and statutory holidays.

Company vehicle for select roles and on-site parking.