Finance/Payroll Associate - Full Time

FINANCIAL CONTROLLER (Hybrid)
Full Time, Permanent
35-hour work week, Monday – Friday, 8:30 AM – 4:00 PM, Hybrid Environment
$Our client Community Support Connection has an opportunity to be a strategic partner to the Executive Director and Board while leading the financial stewardship of a respected, growing community organization. If you’re looking to move away from a highly corporate environment into a role where your expertise has visible impact, we’d love to meet you!
The people at Community Support Connections wake up each morning energized about the difference they make in the lives of clients; Working with hundreds of amazing volunteers, donors, and community partners, they provide a wide range of community supports for older adults and people with different abilities to help them live at home with independence and dignity – something we all deserve. They believe the best way to serve clients and volunteers is to create an environment and culture that empowers staff to be as happy and productive as possible.
Flexible work arrangements that balance organizational needs with individual flexibility
Generous paid vacation, sick, personal, and family emergency days, plus matched RRSP contributions
Competitive health and dental benefits
Employee and Family Assistance Plan (EFAP)
On-site hot lunch options from there own kitchen
Ideal for someone who enjoys variety, thrives in a collaborative environment, and wants to be more than “the finance person.” If you enjoy solving problems, improving systems, mentoring others, helping shape an organization’s future, and making a difference in the community, you will have plenty of opportunities here!
Reporting to the Executive Director and serving as a trusted advisor with the Senior Leadership Team and the Finance Committee of the Board, you will help guide the organization’s financial health while contributing to organizational planning, operational improvement, and sustainable growth. Support the organization’s long-term financial sustainability through thoughtful planning, sound financial management, and informed decision-making.
Participate as a member of the Senior Leadership Team, contributing to the development and implementation of organizational plans, goals, and objectives.
Develop financial models and analyses to evaluate opportunities, risks, and strategic initiatives.
Lead the development of the annual operating financial plan and present related progress reports.
Provide analytical support to the leadership team, including internal reporting and performance metrics.
Accounting, Reporting & Compliance
Lead the organization’s financial operations, including accounting, payroll, accounts payable and receivable, cash flow management, and financial reporting.
Coordinate and lead the annual audit process.
Ensure the security and confidentiality of all financial and payroll information.
Ensure services are delivered in alignment with organizational policies, procedures, standards, and the annual budget.
Budgeting, Forecasting & Analysis
Support the Development Team by providing financial data and advice for fundraising programs and projects.
Provide financial analysis, reporting, and recommendations that support planning, goal setting, performance evaluation, and organizational decision-making.
Build and lead an engaged, high-performing Finance team, currently 2 direct reports, by coaching, mentoring, and supporting professional development.
Provide guidance, coaching, and support to team members while encouraging collaboration and continuous learning.
Monitor staff performance and development goals, assign accountabilities, set objectives, and establish priorities.
Create an environment that encourages learning, innovation, and continuous improvement.
Foster a collaborative, inclusive workplace culture that values accountability, learning, continuous improvement, and client-centred service.
Maintain positive relationships with volunteers, staff, vendors, community partners, Board members, and other stakeholders.
Systems, Process Improvement & Risk Management
Support the ongoing development of financial policies, internal controls, and processes that strengthen organizational effectiveness.
Post secondary education in Finance, Accounting, Business Administration, or a related discipline, or an equivalent combination of education and experience
Demonstrated experience leading senior-level financial operations and supporting organizational decision-making in a complex environment
Experience providing financial recommendations to support planning, goal setting, performance evaluation, and organizational decision-making
Chartered Professional Accountant (CPA) designation is preferred; however, we welcome candidates with equivalent senior financial leadership experience, particularly in non-profit, charitable, health, community service, or government-funded environments.
Experience supervising, leading, coaching, or mentoring people in a collaborative environment
Working knowledge of all applicable Canadian accounting standards and regulatory requirements
Valid Driver’s License and daily access to a reliable vehicle for business-related travel
Technical Skills & Knowledge
Strong financial analysis, budgeting, forecasting, and reporting skills
Advanced proficiency in Microsoft Excel, Word, and SharePoint
Advanced proficiency with payroll, donor management, and financial systems (NetSuite, Quadrant Payroll, and AlayaCare are assets)
Experience working with external auditors in a not-for-profit environment
Experience in health care data management and reporting requirements to Ontario Health preferred
Strong project management and problem-solving skills
Commitment to accountability, transparency and stewardship of public and donor funds
Experience in the non-profit or charitable sector considered a significant asset

Hybrid work environment (time is split between home and main office based on agency need)
Willing and able to work occasional evenings and weekends for prescheduled committee meetings, Board meetings and events
Extensive computer and telephone use

RLB People and Community Support Connections recognize that strong candidates don’t always meet every qualification listed. We also are committed to providing accommodations for qualified applicants in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you are contacted for an interview and require accommodation at any stage of the recruitment process, please let us know in advance so we can best support your needs.
These tools never make decisions or remove candidates from consideration. If you have questions about our use of AI at any stage, please let us know.
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Extended Healthcare Plan (Medical, Disability, Dental & Vision)

• Hybrid Role - Flexible hours
• Training & Development Funding
• Employee Assistance Program - Counseling