Temporary Dispatcher

People are the driving force behind everything we do.
From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada.
Whether you're starting your career, growing your expertise or taking the next step into leadership, you'll find opportunities to build a long-term future at WM Canada.
We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from within.
At WM Canada, our frontline employees keep communities moving every day.
Whether you're driving routes, operating equipment or helping deliver essential services, you'll be part of a team that values hard work, safety, professionalism and looking out for one another.
Work in an essential industry that communities depend on every day.
Competitive pay and benefits
Earn a strong living with access to benefits, retirement programs and opportunities for additional earnings.
Build a long-term career while making time for family, friends and the priorities that matter most.
We invest in training, equipment and processes designed to help employees work safely every day.
Work with well-maintained equipment and tools that help you do your job safely and efficiently.
Pride in serving local communities

Join a team that's building stronger communities every day.

Under immediate direction, the Dispatcher provides timely response of customer inquiries up to and including pick-ups, schedules, product orders, etc., and all other aspects of a customer's needs. Dispatches vehicles on a pre-set route for each driver daily in the interest of efficient customer service.

Assist Customer Service with customer requests (SFDC cases), route changes, rescheduling for pickups/missed stops
Provides highest level of customer service to all customers in line with Customer 1st objectives
Assist walk-in customers
Review and updates routes, new customers based on daily communication, reroutes existing customers as required
Update SAP data / notes
Communicate performance standards and objectives
High School Diploma or equivalent
2 years experience, preferably in Transportation, Logistics, Routing and Customer Service

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

The specific salary offered to a successful candidate may be influenced by a variety of factors, including the candidate's relevant experience, education, training, certifications, qualifications, and work location.

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.