Service Support Advisor

J0826-0415 Job Title: Support Services Attendant Job Category: Housekeeping, Laundry and Maintenance Job Type: Permanent Part Time Work Location: Ryan Hall Number of Positions: 1
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Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.
We are searching for a Support Services Attendant to join our Ryan Hall Enhanced Care team based in Bridgewater, Nova Scotia.
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. And at the end of every day, you will know you've made a measured difference in the lives of our residents. Approximate hourly wage: $18.72 - $20.22
Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program
Life, travel, and other insurances
Access to virtual healthcare 24/7 for FREE through the group health benefit plan
Pension plan
Vacation accrual (begins immediately) and travel insurance
Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
Access to continuing education and training through Shannex's Centre of Excellence
Opportunities to be part of sector innovation and continuous improvement initiatives
Recognition and Rewards for service excellence and safety
Dusts, cleans and polishes furniture, counters, shelving, walls, and window/door ledges.
Cleans sinks, toilets and bath facilities
Fills and replenishes supplies in resident rooms, nursing units, and rest rooms
Ensures that food quality, presentation, dining room appearance and service delivery meet established department standards
Ensures meals are attractive, the correct temperature and portion size, and that service is on time
Immediately reports any equipment/temperature issues to supervisor and takes corrective actions as necessary
Stays up to date with daily changes related to menus and/or residents.
Ensure food is received and stored properly
Prepares cart for fluid passes, snacks and night lunch for residents. Assists with distribution when needed
Provides resident menu feedback to manager via temperature audit sheet, feedback form or verbally
Sorts laundry into appropriate piles based on the type of laundry (linens, mops, personal clothing)
notes name tags on resident clothing and puts on correct rack
Picks up soiled laundry and delivers clean laundry to resident areas within the facility using laundry carts
In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

Minimum of one (1) year experience in commercial housekeeping and/or laundry preferred
Proof of valid CPR/First Aid Certification considered an asset
Successful candidates will be required to obtain a clear Criminal Record Check , and where applicable, a Vulnerable Sector Check , prior to appointment
Previous experience working in housekeeping and/or laundry considered an asset
Previous experience working in food services considered an asset
Previous experience in working in a long-term care an asset
Ability to work a schedule of flexible hours/ shifts inclusive of days, weekends and holidays
Great People is a core value at Shannex, grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity, diversity, inclusion, and belonging, and to fostering a culture that celebrates individuality and ensures every person is treated with fairness and respect. With locations across Nova Scotia, New Brunswick, and Ontario, our team members help build communities that support connection, wellbeing, and longevity.
Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care.