Customer Support Developer

Dynamic Connections is a leading North American third-party logistics company that provides integrated solutions for our customers. Dynamic Connection creates sells and executes intelligent logistics solutions that provide peace of mind and seamless movement of our customers consistent service and communication make us an extension of our customers and provides them with a seamless stress-free transportation experience.
At Dynamic Connections we treat our employees like we treat our customers with honesty integrity and respect. We love doing team building activities like paint nights axe throwing intramural sports potlucks and more. As our new Technology Developeryoulljoin our small but growing team of technology developers who play a critical role in our continued success in the marketplace. As a 3PL company we manage the transportation and warehousing for our customersinour Salesforce platform. Your role will entail developing technology and data solutions in various environments includingSalesforcePower BIHeroku Boomiand Tableau;all with the aimto (i) improve the day-to-day customer experience (ii) improve data visibility and user experience for our team and (iii) develop novel tools and processes that will continue to differentiate us as a leading 3PL company .
Collaborate with stakeholders to gather and understanddata software requirements specifications and user stories
Conduct thorough testing of software applications including unit testing integration testing and performance testing to ensure quality and reliability
Assistin evaluating third-party technologies tools and services for potential integration; Leverage data to analyze sales and operational metrics to build useful dashboards for the respective departments
Develop processautomationtools and revise existing automations to continuously improve
Learn and stay up to date on developments within the Salesforce ecosystem become a SME on this tool Bonus Pointsif you have:
Salesforce is an asset but notrequired; we will provide training so come ready to learn!
Power BI or Dax experience is an asset
Tableau exposure or knowledge is anotherniceto have!
You have experience with data and enjoy solving unique business problemsleveragingthat data
BS/MS in Computer Science EngineeringData Scienceor related years of experience and technical skills
Experience with Object-Oriented programming (Salesforce Apex Java etc.)
Experience with database design concepts and use of SOQL SOSL and SQL
Strong written and oral communication skills to regularly update stakeholders on project status(e.g. project phase issues/roadblocks go-live dates etc.)
This is a full-time permanent position
This job can be fully remote in-office or hybrid based on your preference
We are backed by a private equity firm Shore Capital; We regularly access training knowledge sharing and resources to ensure you areoperatingat the peak of your provides training and development as well as regular events.
$we host regular team building events have monthly team lunches and believe in rewarding and incentivizing our team fully for their ongoing commitment. You can check out our blog for our latest team events and to learn more about our team here: believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We are an equal opportunity employer and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. If you would like more information about how your data is processed please contact us.