Customer Accounts Specialist - Full Time
Rogers Communications
Our Residential team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our Field Sales teams work closely with our customers and offer a personalized face-to-face experience selling home services including TV, Internet, and Home Phone. We know that our customers rely on us to provide them with reliable connectivity, and we are committed to delivering the best customer experience, keeping Canadians connected to the people and things that matter most.
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re motivated to succeed, enjoy connecting with people, and working in a supportive team environment, consider building your career by joining our team!
We are excited to deliver best in class customer experiences and seeking passionate individuals who can connect with our customers in the field and champion Rogers services through door-to-door sales in Northern New Brunswick
Uncapped Earning Potential: Receive a competitive base pay, commissions, and a vehicle allowance
Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), and company matched share purchase program options
Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits
Healthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic.
Stay Fit: No-cost fitness membership with access to virtual classes
We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration.
Commitment to Diversity: We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women.
Sell a fantastic range of products, including Wireless, Cable, Hi-Speed Internet, Home Phone, directly to customers at their homes.
Represent Rogers with pride, both in the field, at special events and to follow up on customer inquiries.
Build friendly and professional relationships with customers, ensuring their post-sales questions are promptly answered.
Availability to work flexible hours, including days, evenings, weekends, and holidays to meet customer needs.
Biligual is a must French and English
To protect our people, brand and assets, a pre-employment background check will be conducted. Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Travel Requirements: Canadian Criminal Record Check and Driver's Abstract
Posting Category/Function: To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Posting Notes: Customer Experience
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