Evening Guest Service Associate

The City of Prince Albert is currently accepting applications for casual positions of Guest Service Attendant in the Parks Recreation & Culture Department.

The Guest Service Attendant is responsible for the operation of the Box Office at the EA Rawlinson Centre and front of house coordination as well as other general clerical tasks and other duties at the Centre. The Guest Service Attendant reports directly to the General Manager or designate and works in conjunction with the administrative and technical staff as well as the Volunteer Company. The Guest Service Attendant is often the first point of contact with the public and is an essential part of the customer service of the Centre.

These casual positions will mostly involve working evening and weekend hours. We are also looking for at least one Guest Service Attendant that can work daytime shifts 9:15 a.m to 2:15 p.m. Two years customer service experience.

Knowledge of Performing Arts and Theatre Protocols an asset.

Key Knowledge Technical Skills & Abilities:

Excellent customer service skills.

Working knowledge of Microsoft Office and ticketing & event software

Must be able to work daytime evenings and weekends. Maintain an operational knowledge of ticketing and event software.

Provide excellent customer service including the sale of tickets through the box office.

Answer phone calls and emails received through the Box Office.

Assist in providing information to and scheduling of volunteers for events and bar service.

Provide support to visiting artists as required.

Perform general clerical tasks.

Take part in relevant training requirements for ticketing systems safety procedures etc.

Follow acts regulations bylaws agreements policies and procedures.

Follow regulations acts and policies of Occupational Health & Safety.

Guest Service Attendant 2025 - EARC - 2025