Claims Management Manager

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.

The Claims team at Coalition stands apart for our outstanding level of policyholder service and knowledgeable handling of claims for our insured customers. Claims, as a team, works to find ways to assist our policyholders to find solutions to cyber risk. As we continue to expand, we are seeking an experienced claims professional to join our cyber claims team and handle large market claims under the most complex and intricate primary and excess Cyber, Tech, and Media policies, as well as other financial lines coverages. This position is fully remote and candidates can be located anywhere in Canada.

Evaluate full pending of claims and recommend accurate reserves

Manage litigation including third party liability arising from security failure or data breaches, Media and Tech E&O

Maintain accurate and timely file documentation/information in our claims system

Assess liability and damage data in affiliation with intricate claims, maintaining appropriate documentation

Maintain and develop relationships with brokers, risk managers, general counsel, and vendors

Collaborate in the defense and resolution of claims

Provide data and reason-based informational assistance to underwriters

8+ years of experience handling cyber, tech, and/or media claims and litigation for policyholders with revenue above $1 billion

• Full Adjuster Licence from the Financial Services Regulatory Authority of Ontario (FSRA) or an equivalent common law regulatory body
• Fluent in French and English
• Bonus Points

Juris Doctor (JD) or Bachelor of Laws (LLB)

As a remote-first organization, our compensation reflects the cost of labor across several Canadian geographic markets.

Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Use of AI: We utilize AI-assisted tools to help us organize and review the high volume of applications we receive. However, our human recruiting team makes all final hiring decisions and interview selections, valuing personal connection over algorithms.

100% medical, dental, and vision coverage

• Flexible PTO
• Annual home office stipend and WeWork access