Analyste Fonctionnel Si Retail H/F

Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Our company is looking for an experienced Business Analyst to partner with Stakeholders across the business in translating requirements across NetSuite and Shopify into actionable solutions. If you value working in a collaborative, dynamic environment, and enjoy proactive problem-solving to deliver valuable business outcomes, we want to hear from you. You will be working closely with business partners, developers, QA, and operations.

As the Business Analyst - IT, you will be responsible for the clear articulation and successful delivery of solutions to our stakeholders. Collaborate with stakeholders (business units, IT teams, senior management, external partners) to understand context and business needs

Document business requirements: Business Process Analysis: Document and analyse current business processes, workflows, and systems, identifying opportunities for process improvement and operational efficiencies through IT solutions

Prepare functional and technical specifications that translate business requirements into solutions that will meet those needs

Project Support: Provide ongoing support during the project lifecycle, from concept to delivery. Ensure solutions are delivered on time, within scope, and in alignment with business needs and IT standards

Testing and Quality Assurance: Assist in developing test plans and support the execution of UAT (User Acceptance Testing) to ensure the delivered solutions meet the defined requirements and quality standards

Facilitate change management initiatives by ensuring the business is prepared for the changes introduced including user training and documentation

Continuous Improvement: Identify and promote opportunities for continuous improvement in business processes, technology adoption, and system efficiency

You are an experienced Business Analyst that is able to deliver value in a dynamic and fast paced environment and have a bias for action

Breaks down problems, evaluates options, and synthesizes data to recommend effective solutions.

Consistently produces precise, complete, and validated requirements that lead to successful business outcomes.

Adaptability and continuous improvement: Bachelor’s degree in Business Administration, Information Technology, Computer Science, or related field.5+ years experience as a Business Analyst or Functional Consultant, preferably with Retail experience

Demonstrated experience working on cross-functional projects with multiple stakeholders

Strong understanding of retail operations and IT solutions related to retail systems, e-commerce, inventory management, ERP, and point-of-sale systems.

Proficiency in project management principles, with the ability to manage smaller projects or work-streams within larger programs

Employees feel respected and supported at Knix. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. If you would like more information about how your data is processed, please contact us.