Property Area Manager

Employment Type: Full time
Schedule: Monday to Friday from 8:00 a.m. Reporting to: Senior Director of Affordable Housing and Property Management
Reporting to the Senior Director of Affordable Housing and Property Management the Regional Property Management Supervisor provides leadership on all property management issues policies procedures and plans for Edmonton Grande Prairie and supports other cities as close collaboration with TMS Housing Manager within these cities they administer all functions related to tenancy for TMS housing locations for supportive housing and affordable housing. The supervisor is responsible for leases rent collection landlord and tenant relations working with funders and ensuring the building operates as a safe secure and healthy living environment according to best industry and management practices and The Mustard Seed policies.
Oversee tenancy management including executing leases renewals rent collection notices
Oversee and execute lease agreements move-in and move-out inspections
Collect rent maintain accurate ledgers and report rent collections to Finance department
Coordinate move outs unit clean outs and repairs
Ensure acceptable living standards compliance with building codes bylaws and tenancy license standards are maintained in housing locations
Ensure compliance with the Residential Tenancy Act and legislative and health and safety policies
Ensure the property complies with codes municipal bylaws tenancy licence standards and funder requirements
Process and maintain accurate documentation for all leases ledgers and landlord and tenant communications
Communicate with the various teams and tenants on issues affecting the property including reporting
Respond to general day-to-day property enquiries and concerns from Housing staff and tenants
Ensure building cleanliness is maintained in collaboration with facilities and/or janitorial staff
Resolve maintenance and repair issues with collaboration of Facilities team and/or funder
Initiate and administer insurance claims with insurers based on policy
Minimum 5 years of work experience in property management
Experience in managing budgeting and contracts
Experience with property management system RealPage an asset
Strong administrative writing documentation and computing skills including proficiency in Microsoft Office with an eye for detail and accuracy
Ability to multi-task in a fast-paced environment which includes managing multiple priorities and working on multiple projects concurrently
Understanding of homelessness and desire to work with marginalized individuals including those with mental health and addiction barriers.
Ability to work within a cross-functional team and supervise remote teamHigh level of professionalism in all aspects of work including being organized confident self-directed and proactive
Strong customer service and conflict resolution skills
De-escalation training and techniques
Must have reliable transportation to travel to site
Work week is generally Monday to Friday including on call as required
Travel to The Mustard Seed residential buildings including within Edmonton Grande Prairie and other cities as required
Training on how to respond is provided but this is to be considered typical working conditions. Moderate physical effort is required in this role: keyboarding lifting (up to 50lbs) sitting standing walking climbing stairs and driving

As The Mustard Seed is a Christian ministry we require our employees sign an agreement indicating that they will respect and not detract from our Statement of Faith.
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
This position requires the use of a personal vehicle for company use and a company Vehicle. COMPENSATION & BENEFITS The Mustard Seed offers a competitive compensation package including 100% employer paid extended health and dental benefits for staff and dependents matching RRSP after one year of service and wellness days.
No phone calls please.