Customer Service Specialist (Service)

At Steele Auto Group, we believe work should mean more. We're proud to deliver the Best Customer Buying Experience. Fredericton Hyundai is looking for a Service Video Advisor/ Internal Service Advisor to join our team!

The Service Video Advisor will take videos of ongoing repairs to client vehicles, keeping them updated on progress and allowing them a chance to be part of the decision-making process. This role will also involve maintaining a tidy environment both in the shop and on the lot, as well as other duties assigned by the Service Manager. This is an entry-level position, providing the opportunity to gain a rewarding career with Atlantic Canada's largest automotive group. This role will also require the Videographer to provide backup as a Service Advisor when needed.

Precise video documentation of repairs on client vehicles

Proper explanation of the technicians' vehicle prognosis on video

Efficient and prompt upload of video to the client

Cleanliness of service department

Service department support when and where required

Collaboration with customer facing service advisors

Be comfortable explaining service processes on camera (voice only)

Ability to work with minimal supervision.

Hourly Wage: $17.50-$19.75 Plus Performance Bonus

Why You'll Love Steele Auto Group:

At Steele Auto Group, you're not just joining a company—you're joining a community. A Fun & Supportive Team - Join a crew of outgoing, motivated professionals who will mentor, support, and cheer you on.

Flexible Health & Dental Plans - Six cost-shared options tailored to your lifestyle.

Growth Opportunities - We promote from within and support your professional journey.

Employee Discounts - On vehicle purchases, parts, and service at any of our locations.

Retirement Savings Plan - Employer-matched up to 4% (and up to 5% after 5 years)—because your future matters.

~ Making a difference - Through community partnerships and exciting campaigns.

Steele Auto Group is more than just a workplace —it's a place where your talents are recognized, your growth is championed, and your potential is limitless . We believe in building careers, not just filling roles, which is why we prioritize internal promotion and invest in developing our people.