Security Guard - Support Services

The Protective Services Security Guard is responsible to provide support and assistance to NBRHC. The Protective Services Security Guards primary function is ensure the safety, security and welfare of all members of the Hospital community members (Detect-Deter-Observe-report) and safeguarding of Hospital property being by uniformed, high visibility presence.
Responding to all requests for Security, Emergency codes and Medical Emergencies in the Hospital public areas and grounds
Provide Community relations/Ambassador service to members of the general public
Performing proactive environmental patrols and alarm Response
Comply with established policies, procedures, Standard Operating Procedures, Post Order, etc.
Assessing problem situations and initiating effective interventions through collaboration with team members, the Protective Services Lead’s, Facilities Supervisor – Protective Services, internal and/or external partners.
By-law and policy enforcement
Facility monitoring via Video Management System and Access Control systems
Driving NBRHC Fleet Vehicles as required to perform duties
Diploma/Degree in Law & Security, Police Foundations, Corrections, Community Justice or Protection, Security and Investigation diploma
Ontario Security License (Ministry of Community and Correctional Services Certification for Security Guard). As regulated by the PSISA (Private Security & Investigative Services Act)
Private Security and Investigative Services Act

• Personal Health information Protection Act
• Child and Family Services Act
• Current Non-Violent Crisis Intervention (NVCI) Certificate required (training delivered by Health Centre upon hire)
• Knowledge of: Personal Healthcare Information Protection Act (PHIPA), Public Hospitals Act, and Freedom of Information Protection Act

Ability to react and lead in crisis and emergencies using effective strategies with resources for response
Strong customer service commitment
Bilingualism (Advanced level English/French) is required. All unilingual candidates are encouraged to apply and may be considered if the identified French requirement has been met or there are no successful bilingual candidates. A formal French test will be conducted to evaluate the proficiency level.

North Bay Regional Health Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation for disability during any stage of the recruitment process, please indicate this in your application.