Outreach Worker Outreach Worker

Title: Outreach Worker - Homelessness (night shift)

Employee Working Location: In-person (Montreal, QC)

Temporary, full-time (until march 31st 2026)

The Canadian Red Cross (CRC) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. The CRC is seeking an Outreach Worker - Homelessness to help implement interventions for individuals experiencing homelessness at an overnight warming centre located in the Saint-Laurent borough of Montréal.

Over a four-month period, the incumbent will draw on their recognized expertise in managing shelter sites for people impacted by disasters to respond with compassion and efficiency to a growing emergency situation.

Promote well-being and maintain a consistent, reassuring presence in common areas to prevent tensions and foster a respectful environment.

Listen actively and provide support to meet individuals’ immediate needs, including referrals to appropriate resources.

Ensure that common spaces are welcoming and sanitary throughout their shifts.

Maintain positive relationships and ongoing communication with community partners to ensure a coordinated response.

Support the integration of new individuals at the warming centre, including by explaining house rules and offering available services.

Record site traffic using a visitor log.

Participate in team meetings, training sessions, and knowledge-sharing on intervention practices.

College diploma (DEC) in social work, youth intervention, criminology, special education, psychology, or any related field.

Availability to work night shifts and some weekends, alternating with other outreach workers.

1 to 3 years of experience working with individuals experiencing homelessness or living in situations of extreme vulnerability.

Strong knowledge of best practices in the fields of homelessness, mental health, addictions, and/or social exclusion.

Psychological First Aid course is an asset.

Strong written and oral communications skills in French. Fluency in English or any other language is an asset.

As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.

If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for.