Program & Human Resource Manager

2019 List of Best Workplaces in Canada (100-999 employees) the 2020 list of Best Workplaces Managed by Women and 2021 List of Best Workplaces in Canada (100-999 employees) by the Great Place to Work Institute. Our employees benefit from many diverse perspectives taking part in training opportunities for career growth.

Today the organization engages and serves over 26000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs including services geared towards youth and family interpretation and translation language and workplace training counselling and employment. As a certified living wage employer and a CARF-accredited organization MOSAIC is among the countrys largest immigrant-serving organizations and enjoys a superb reputation a solid financial position and a hugely compelling mission.

We are looking for an experienced and empathetic Manager Employment Programs who will provide exceptional care and service to the MOSAIC community clients and staff! The Manager Employment Program supervises program workers and works collaboratively with other MOSAIC programs and staff co-location agencies community organizations and stakeholders to develop implement and evaluate their assigned program(s).

Overall coordination and planning of deliverables (outputs and outcomes)
Provide direct information and support to clients as needed
Assist Senior Manager and Director to identify emerging client needs and potential funding opportunities
Provide support for proposals and budgets for new and existing programs
Work with the senior manager and the Finance Department to ensure financial integrity and accountability for the Program
Monitor contract budgets cash flows variances financial statements reports and expense records
Act as a resource for community organizations stakeholders and partners (including employers and business/industry organizations) to collaborate with MOSAIC to build capacity for immigrant and refugee communities
Promote MOSAIC as a cross-region stakeholder and service provider for immigrants and refugees through participation in community and industry committees task forces and governmental and inter-agency networks
Compile reports and service statistics for the senior manager on emerging issues and community trends developments employment and career development services and funder-related feedback

Employment and career development services staff supervision volunteer management community development practices and programming (with an emphasis on capacity building and coordination) financial management human resource management; standard office equipment

Bachelors Degree in program field other areas in the humanities or education or high school completion and a diploma in an area such as Management Volunteer Development Community Development or Community Social Services
Career Development Practitioner (CDP) certificate or equivalent an asset
Able to dialogue individual client and community issues to funders employers and community partners
Community Development skills
Financial management Initiative
MS Office suite publishing software database software
Project management
Tactful discrete diplomatic patient flexible
Public Speaking Research and analysis
Three to four years working in all aspects of program service area; one to two years experience in program management; implementing organization policies and procedures
Other: Current satisfactory Criminal Record Check required

HOURS: full-time position (35 hours per week)
The successful candidate may be permitted to work a hybrid work model (a combination of in-office and remote work). The successful candidate must be able to commute to the MOSAIC Highgate office and Surrey Newton office.

January 23 2026

Before applying you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit please ensure that it allows you to work for the duration of this position.
MOSAIC employees are expected to adhere to several policies and procedures such as Right to a Respectful Workplace and Code of Conduct . As of September 18 2023 MOSAICs HSS-21 COVID-19 Vaccination Policy is currently suspended. Therefore until further notice employees are no longer required to provide a proof of vaccination. However should circumstances change and MOSAIC deems it necessary to reinstate such Policy in order to ensure a safe workplace MOSAIC reserves the right to require employees to provide proof of full vaccination against COVID-19 in order to be eligible to continue performing their work duties .