Senior Solution Engineer - Retail
Full-time
BitGo
BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. Our Solutions Engineering department works closely with prospective customers and current customers providing workshops and training in BitGo's products and services and guiding them through the technical journey from the sales process to onboarding. Lead technical and product demos through the pre and post sales cycles, driving technical workshops, solution architecture, implementation guidance, and presentations to Executive sponsors.
Manage continuous client relationships by understanding their business requirements, expectations, and technical support needs with understanding customer technical architecture.
Possess strong technical skills to explain APIs and create compelling technical demos.
We are looking for coworkers who share our vision and mission: deliver trust in digital assets.
Bachelor's or Master's degree in Computer Science, Engineering, Programming, or a related accreditation.
- 5-8+ years in a client-facing technical role (Solutions Engineer, Sales Engineer, Solutions Architect, Integration Engineer, Implementation Manager, Technical Account Manager, Customer Success Manager, or similar).
- 5+ years deep knowledge in blockchain, cryptocurrencies, financial services, banking, payments, and/or trading.
- Proven ability to lead and manage client engagements and projects.
- Experience collaborating with Subject Matter Experts (SMEs) on RFIs, RFPs, and technical proposals.
Technical Skills:
Demonstrated understanding of technical subjects and concepts including web services and applications, PaaS, SaaS, APIs, and SDKs.
Development experience with Javascript, Typescript, Python, and other web-based technologies/stacks.
Language Skills:
~ Must be proficient in English, written and spoken
Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.
Competitive salary
Vacancy posted 8 days ago
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