Full-time Housekeeper
Wyndham Destinations
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality standards. He/she will maintain the company’s expected high quality standards and will follow all safety protocols as dictated by company policy and maintain Canadian Centre for Occupational Health and Safety (CCOHS), including the Workplace Hazardous Materials Information System (WHMIS) regulations.
Cleans resort units to include sleeping quarters, kitchens, bathrooms and living rooms and responsible for constant cleanliness by providing housekeeping throughout the resort and ensuring a clean environment for guests. Maintains and adheres to housekeeping detail standards. Cleans, vacuums, dusts, and sanitizes bathrooms, kitchens, and lobbies. Maintain and stock housekeeping carts. Disposes of garbage in the units. Assist with Common Area cleaning while waiting for units to be assigned. Maintain positive customer and associate relationships: Handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-up. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments. (Operational Compliance, Safety & Security, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures. (Travel Requirements
Travel is not a requirement for this position. If training is required off site, it will be local and be about half to full day of time.
High School diploma or equivalent preferred
b) Training requirements
- Familiarity with cleaning products and equipment
- Ability to give high priority to customer service
- d) Technical Skills
- Has knowledge of general cleaning concepts
- Has knowledge of cleaning chemicals
- Has experience with cleaning tools and equipment
Six months related housekeeping experience preferred
Unless there is a legal requirement, experience will be accepted for the education requirement.
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience.
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