Customer Experience Sales Representative

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Our team represents Capgemini, a global leader in business technology transformation for more than 55 years. Capgemini addresses the entire breadth of business needs, from strategy and design to managing operations with deep industry expertise and command of fast-evolving fields including cloud, data artificial intelligence, connectivity, software, digital engineering and platforms. Manage a portfolio of 1-3 strategic accounts within the INDUSTRY

The ability to develop profitable business from our managed accounts, has overall accountability achieving booking, revenue and profitability objectives for the account, both within the Americas and globally.

Works cross collaboratively with our solutions teams to develop a pipeline of new opportunities in addition to extensions and expansions of existing contracts

Provide escalation point for the customer and work with Managers from other service lines within Capgemini to ensure that service provision meets both SLAs & expectations

Ensure that Capgemini is positioned effectively within client at board and senior management level and is well represented for potential major new projects or bids

Responsible for maintaining strong customer satisfaction

5 years of experience serving clients in the INDUSTRY, preferably with clients

• $5 years or greater of recent experience selling technology consulting services for a Tier 1 or 2 global services provider
• A well-documented track record of achieving annual sales quotas, managing delivery excellence and building strong client relationships
• Recent experience selling consulting services engagements
• Qualified applicants must demonstrate a consistent ability to exceed sales targets on a YOY basis
• Experience in building and maintaining relationships with senior executives
• History of successful sales of technology services deals across multiple offerings including specific experience in application lifecycle services, mobility, cloud, testing solutions
• Ability to work in a global organizational and service delivery environment
• Demonstrated commitment to stay abreast of industry trends and technical advancements across multiple business sectors
• Ability to work in a fast paced, competitive sales culture
• Ability to travel extensively as required
• High level of personal and professional integrity
• Is able to handle deep conversations on some parts of Capgeminis portfolio and to negotiate with CxOs for strategic dealsInfluences Capgemini portfolio evolution through insights on clients priorities and investmentsGoes beyond closing deals and tries to build long term relationships with clients, acting as an advisor vs. The base compensation range for this role in the posted location is $97,700 - $203,800

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)

Retirement savings plans (e.g., Life and disability insurance

Employee assistance programs

Other benefits as provided by local policy and eligibility

Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.