Retail Store Supervisor Full Time

Retail Supervisor-MIC MAC MALL Brand: Bath & Body Works
Location Type: On-site
Job Area: Store: Management
Full-time
Pay Rate: $21.75 per hour
Career Development | Medical and Dental Benefits | 40% Discount | Maternity and Parental Leave | Tuition Assistance
We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
As a Supervisor, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.
Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities.
Set the direction and goals for the day/shift when associates arrive for work.
Provide individual and team performance feedback and recommendations to managers.
Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
Train, coach, reward, and motivate associates to improve selling and the customer experience.
Reinforce selling expectations, performance, results, and accountability with all associates.
All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Maintain our values, policies, and procedures.
Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
Prior experience in a supervisory role, preferably in a retail setting.
Thrives in a customer-first based retail environment.
Ability to foster a customer-focused selling culture.
Ability to provide in the moment coaching to associates.
Ability to de-escalate store and customer situations effectively.
Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
High school diploma, GED certificate, or Relevant Work Experience

Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.

• Robust medical, dental, and life insurance options, plus short-term and long-term disability plans.
• No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).
• Retirement Savings Program with company match.
• We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment.