Full Time Retail Store Manager

Category: Retail
Job Type: Permanent
Pay Class: Full Time
Education: High School Diploma or equivalent
We believe that fashion shouldnt be exclusive or intimidating it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail as we focus more than ever before on customer experience and sustainable practices.
We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health diversity & inclusion engagement and recognition. Want to learn more about Life at Ardene Check out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.

Want to be part of an amazing team If youre a vibrant and highly motivated leader with an interest in fashion retail we want to hear from you.
The Store Manager works with the District Supervisor to oversee all store operations as well as plan & execute strategies to drive sales and profitability. The Store Manager is responsible for merchandising customer service as well as their teams training & development.
The Store Manager must adhere to all company policies and procedures and must be a role model and demonstrate the utmost professionalism and integrity while creating a climate of trust and respect within the team. They must keep an open mind when dealing with customer and employee issues listen to others and make fair and honest decisions accordingly. The Store Manager monitors performance and takes immediate action on substandard performance. They are able to lead and create an overall positive customer and employee experience.
Collaborating with the District Supervisor to develop and implement strategies to achieve the stores sales and profit budgets.
Training store team (current employees and new hires) on company standards and programs in accordance with the employee manual.
Taking action with the support of the District Supervisor on low performance and resolving conflicts.
Recruiting and retraining talent by motivating their team and recognizing good performance.
Conducting administrative and operational duties as required.
Preparing and managing employee weekly schedule.
Handling customer complaints and resolving them in a timely manner.
Comply with all head office requests regarding store operations.
Processing and managing all incoming merchandising shipments.
Handling all returns to head office as required.
Comply with policy and regulations as per the companys employee manual.
Minimum of 2-3 years retail management experience
High school diploma or equivalent
Solid business acumen
Strong time management and priority-setting skills
Ability to manage stress in a fast-pace environment
Move lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).
Days evenings and weekends.

Bonus possibilities
Ardene is an equal opportunity employer and as such does not discriminate in hiring or terms and conditions of employment on the basis of an individuals race ancestry color place of origin religion gender gender identity citizenship age sexual orientation disability national origin family status marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process.