Sales Associate (Retail Store)

The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).
Reports To: Store Management
Customer Experience
Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
Provide customers with current relevant information about the product.
Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.
Teamwork: Be flexible and work well with peers and management to accomplish duties.
Policy Adherence: Follow GUESS Policies and Procedures 100%.
Housekeeping: Perform housekeeping duties as required.
Personal Performance
~ Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.

Meetings and Functions: Participate in and attend all store meetings and other related functions.
Inventory Participation: Participate in all inventories.
Additional Duties: Assume and complete other duties as assigned by store management.
Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.
Customer Service Skills: Excellent communication and customer service skills.
Retail Experience: Previous retail experience preferred.
Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
Store
Store Address
90 Kingston Rd E, Suite C1 - Ajax, ON L1Z1G1
Accommodations are available for applicants with disabilities in the Company s recruitment processes.