Responsable Support / Service Manager (H/F)
$50k - $75k per yearFull-time
Your Key Rental Management
Overview
Languages
English
Education
Bachelor's degree
Hospitality administration/management, general
Tourism and travel services management
Experience
5 years or more
Hybrid
Work must be completed both in person and remotely.
Work site environment
~ Non-smoking
Work setting
General office
Real estate management companies
Budgetary responsibility
~0 - $100,000
Responsibilities
Tasks
Develop and implement policies and procedures for daily operations
Recruit and hire staff
Supervise staff
Conduct performance reviews
Negotiate with suppliers for the provision of materials and supplies
Conduct training sessions
Negotiate with clients for the use of facilities
Perform front desk duties
Prepare budgets and monitor revenues and expenses
Implement marketing activities
Arrange for and oversee maintenance activities
Enforce policies and procedures
Address customers' complaints or concerns
Assist clients/guests with special needs
Develop and implement business plans
Establish work schedules
Manage events
Project management
Manage contracts
Ensure accuracy and compliance to accounting standards, procedures and internal control
Plan budgets and monitor revenues and expenses
Resolve complaints and claims
Supervision
~3-4 people
Experience and specialization
Computer and technology knowledge
MS Word
Quick Books
MS Access
MS Excel
MS Office
MS Outlook
MS PowerPoint
MS Windows
Google Drive
Additional information
Security and safety
Basic security clearance
Confidential security clearance
Transportation/travel information
~ Public transportation is available
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Attention to detail
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Team player
Benefits
Other benefits
Other benefits
Team building opportunities
Parking available
Vacancy posted 3 days ago
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