Events Manager (full time)

At the Rimrock, events are not transactions, they are expressions of intention, rhythm, and care. From intimate gatherings to multi-day programs, every event is an opportunity to create emotional resonance and operational excellence in equal measure.

As Events Manager, you are the architect and conductor of our event experiences. You oversee the planning, execution, and refinement of events across the property, ensuring each one is operationally flawless, visually intentional, and emotionally meaningful. This role blends strategic leadership with hands-on presence, guiding teams, shaping flow, and ensuring that every moment unfolds with clarity and control.

Contract Type: Full-Time

Reports to: Director of Events

Lead the end-to-end planning and execution of meetings, celebrations, and multi-day programs.

Oversee event timelines, room transitions, service pacing, and guest flow to ensure seamless delivery.

Act as the primary operational lead on-site, maintaining control, calm, and clarity during live events.

Translate client vision into structured, experience-driven event formats.

Partner closely with Culinary and Beverage leaders to deliver chef-driven menus and curated beverage moments.

Ensure elevated non-alcoholic offerings, coffee cart activations, and bar programs are executed with intention.

Lead, schedule, and support Events service teams, including Lead Servers.

Work closely with Conference Services Managers on Event flows and plannings.

Act as the primary point of contact for planners and clients, building trust through consistency and composed leadership.

Ensure post-event reflection and refinement to continuously improve execution.

Proven experience in events, banquets, or large-scale hospitality leadership.

• Strong operational discipline paired with creative, experience-led thinking.
• Excellent planning, communication, and problem-solving skills.
• Bonus If You Bring
• Experience delivering multi-day programs or complex event flows.
• The ability to thrive in fast-paced environments where priorities shift quickly and precision matters.

You value quality over noise, execution over talk, and excellence over shortcuts.

You understand that great events don’t feel chaotic, they feel effortless.

Prolonged standing and walking throughout event set-up, execution, and breakdown.

Frequent lifting, carrying, pushing, and pulling of heavy items including tables, chairs, staging, risers, decor, and service equipment (up to 50lbs independently; Regular use of carts, dollies, ladders, and event equipment.

Ability to work in a fast-paced, physically demanding environment with extended shifts, including early mornings, late nights, weekends, and holidays.

Exposure to varying temperatures, noise levels, and crowded environments during large-scale events.

Visa Requirements: Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.

Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.

Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.

Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.

One complimentary buffet meal per shift in our staff cafeteria.

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.

In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.

Whether you're on shift or in staff housing, we want every Heartist to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusion isn't a box we check, it’s a value we live.