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Assistant Front Office / Desk Manager

$10k per year
Full-time

AccorHotel

Join the prestigious Fairmont Hotels & Resorts as an Assistant Front Office Manager and lead a dynamic team in delivering world-class hospitality. Step into a leadership role where your passion for service attention to detail and ability to inspire will elevate our guests experiences.

Position Type: Permanent

Oversee the daily front office operations ensuring seamless check-ins smooth departures and an exceptional guest journey.

Hiring coaching developing and performance managing the Front Desk team

Improve service delivery by streamlining procedures and removing obstacles that hinders service

Develop visionary proposals aimed at improving service climate colleague moral and shareholder return

Manage staff schedules and handle payroll processing.

Practicing room yield management to ensure maximum profitability of overall operations

Oversee inventory management including room types and categories.

Previous supervisory or management experience in front office operations

Hotel Operations diploma or degree from a recognized institute an asset

Operational knowledge and use of Opera and Microsoft Office Suite

You may be required to work on holidays weekends overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Subsidized staff accommodation provided on-site for full time status employees

One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)

Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health (up to $5000/year) Orthodontics (up to $2500/year) Fertility Drugs and Gender Affirmation (Lifetime maximum of $10000) for full time permanent status employees

Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees

Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide

Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff Lake Louise Jasper & Whistler (subject to availability)

Visa Requirements: The hotel is unable to assist candidates in obtaining Canadian work authorization.

Apply Today: Whether youre just launching your career or looking for a new adventure we invite you to visit to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise we believe that the strength of our team lies in its diversity. Remote Work :

Full-time

Vacancy posted 3 days ago
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