Agent administratif réception (f/h) h/f

Responsibilities:

Building Administrative Support (10%)

Manage front desk reception area, including opening and closing procedures, managing and directing incoming calls, mail or visitors in a customer service manner

Manage boardroom bookings for the building including ensuring the boardroom is stocked and in good repair prior to every meeting.

Act as main point of contact for SSHF vendors and suppliers for office-related equipment

Support to the Executive Director (15%)

Provides administrative and special project support to the CEO.

Organizing and confirming details of board and/or board committee meetings including meeting time and logistics

Organize the Annual General Meeting (AGM) including distribution of AGM notices, the preparation of the meeting package.

Provide administrative support of the Membership Assistance Program (MAP)

Coordinate and process annual nomination submissions.

Membership Coordination and Donor Stewardship (25%)

Maintain and update records in donor and membership databases

Coordinate and execute annual membership and donation campaign through CRM System, reaching membership revenue goals

Identify and execute other revenue-capturing opportunities such as annual appeals, giving campaigns, etc.

Donor stewardship including timely follow-up, researching and developing membership and donation perks, sending letters/cards of thanks, etc.

Processing of tax receipts from all donations.

Induction Planning and event support (25%)

Team lead on Annual Induction Dinner and Gala, working closely with Event Planner to ensure seamless execution of event

Manage ticket sales, including developing and executing on a communication strategy through CRM system and processing all ticket receipts

Solicitation and coordination on Silent Auction Items for Dinner and Ceremony;

Solicitation and processing invoices and payments of souvenir program ads;

Management and promotion of online 50/50 raffle